Inspector III HM

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Inspector III (HM)

Job Title: Inspector III

Agency: Health & Human Services Comm

Department: CCL Residential HM Ops

Posting Number: 844
Closing Date: 03/02/2025
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-15
Salary Range: $4,250. 00 - $4,837. 08
Shift: Day

Additional Shift: Days (First)

Telework: Travel: Up to 75%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:Job Location City: TYLER

Job Location Address: 3303 MINEOLA HWY

Other Locations: MOS Codes:

6016,6017,6033,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000

AD,AM,AME,BOSN,HT,IV,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14

Brief

Why choose to become a Heightened Monitoring Child-Care Regulation Inspector?

• Be an agent of change
• Challenging, never boring
• Flexibility
• Advancement and promotional opportunities

If you're seeking a rewarding career where you can utilize your skills, educate and regulate child-care providers to ensure the health, safety, and well-being of children in Texas, and make a difference, you're in the right place!

Our child-care regulation inspectors work as a collaborative team monitoring and investigating residential child-care facilities throughout the State of Texas. Team members perform facility inspections, conduct investigations in general residential operations, child-placing agencies, and agency homes, provide training to residential child-care providers, and convene inquiry meetings for residential child-care facility applicants.

Child-Care Regulation (CCR) Heightened Monitoring (HM) Inspectors work closely with Department of Family and Protective Services (DFPS) as part of a multi-agency, multi-division program delivered by both HHSC and DFPS. CCR HM Inspectors provide increased regulatory oversight and tracking of residential operations that have a current contract with DFPS or a Single Source Continuum (SSCC) to provide care to children in DFPS conservatorship and have a compliance history that merits Heightened Monitoring.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions (EJFs):

Conducts weekly unannounced inspections at residential operations in accordance with developed HM plans; and monitors residential operations' compliance with HM plan tasks. (25%)

Monitors general residential operations and child-placing agencies, and selected agency homes. Documents compliance or noncompliance with standards and notifies providers of any required corrective action in accordance with CCR policy. Monitoring includes the timely completion of monitoring inspections; follow-up inspections; providing feedback on waivers and variances; Monitors application and permit fee payments; monitors for results of background checks for review and next steps; assesses controlling persons identification; and monitors permit renewals. Effectively plans inspections, evaluates all standards in a two-year period; identifies and cites deficiencies correctly while ensuring risk mitigation; takes photos as required and documents those correctly; ensures the documentation is clear and concise; ensures corrections to deficiencies are appropriate to address risk; and provides useful, purposeful technical assistance to assist operations in improving compliance. (20%)

Completes regulatory tasks associated with DFPS investigations of abuse, neglect, or exploitation in residential childcare operations such as by participating in risk assessments; evaluation of information collected during DFPS investigations to cite deficiencies for minimum standards violations timely according to law, rule, and policy; and ensures all actions are completed timely and accurately within required time frames. (15%)

Evaluates new applications for general residential operations and child-placing agencies to issue permits. Permit applications and issuances are processed according to law, rules, and policy time frames. Documentation accurately reflects the acceptance and issuance decisions. (10%)

Identifies risk and recommends referral to Child-Care Enforcement (CCE) when necessary, in accordance with law, rule, and policy, with the focus on provider accountability to ensure the health, safety, and well-being of children in residential child-care facilities. This position is responsible for processing provider plans of action timely and addressing identified risk; conducting inspections to follow up after enforcement actions to evaluate residential child-care facility compliance with the tasks or conditions associated with the action. (10%)

Provides training and technical assistance to residential child-care providers. Attends or presents at provider meetings. Conducts provider trainings that are useful, purposeful, and outcome-oriented, including inquiry sessions for new providers, and minimum standard trainings. Networks and collaborates with providers, stakeholders, and the public. (10%)

Responds to emergency complaints of high-risk situations in residential child-care facilities. (5%)

Performs other duties as assigned and required to maintain unit operations. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of Texas laws and regulation.

Skill in effective verbal and written communication.

Skill in establishing and maintaining effective working relationships.

Skill in applying emotional intelligence to all situations.

Ability to critically think and identify risk and mitigation measures.

Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships.

Ability to de-escalate situations with tact and diplomacy.

Ability to self-start, organize, and manage priorities.

Ability to operate basic office equipment including camera/AV equipment.

Ability to travel.

Initial Screening Criteria:

Heightened Monitoring Child Care.