Engineer II-Technical Services

Westlake Corporation
US - Texas - Stafford
January 8, 2025

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.Company Website Ad:

Westlake Management Services Inc. in Stafford, TX seeks a Specialist II - Technical Services. Worksite:
12650 Directors Drive, Suite 100, Stafford, TX 77477. May Telecommute up to 2 days per week. Must put job code (R27778) on resume and on cover.

DUTIES AND RESPONSIBILITIES

Support company's products at customers and build technical and commercial relationships with customers and grow business as a result.
Provide expert technical support and advice to customers on technical issues in line with the customer's needs and the marketing or manufacturing strategy/plans.
Provide value added service to the customer by recommending materials and process solutions that also enhance supply position of Epoxy product offerings.
Provide technical support to customers to optimize the application and use of Westlake epoxy systems in customer formulations and applications in line with customer needs and marketing or manufacturing plans.
Support customers to optimize customer manufacturing processes that utilize epoxy system.
Trouble-shoot and help to resolve customers' technical problems.
Maintain appreciation for IP protections and employ the assistance of marketing and/or legal to ensure appropriate information sharing without divulging trade secret information without appropriate protections in place (NDA's, etc.).
Identify customer needs through active listening and then determine how to proceed.
Conduct Voice of Customer discussions and collects market, manufacturing, or competitor intelligence or conducts complex market or manufacturing intelligence studies and processes this information into proposals for potential R&D projects/market plans/manufacturing plans.
Help implement development opportunities.
Perform laboratory experiments and analysis adhering to safety and laboratory good practices.
Work on experimental plans and customer-related technical support projects, applying high quality standards, and then communicates results to the customer.
Compile, review, arrange, and interpret experimental data to reveal possible unambiguous relationships.
Author and publish internal technology reports to summarize laboratory and project activities.
Maintain timely, accurate and lab books in order to provide the records required to properly execute/address all IP questions and needs and to safeguard experimental data.
Contribute to others' projects in a proactive manner.
Support technical Marcom initiatives using appropriate live and digital media.
Prepare and deliver presentations / papers for internal and external customers and industry gatherings and webinars.
Publish articles in reputable (e-)journals.
Following company's media communication rules, utilize social media platforms such as Linked-In to favorably position company and company's Epoxy products and services.
Carry out activities meeting EH&S standards and practices good housekeeping.
Assist in indicating present and future technical/process/applications needs of the customers in North America.
Receive technical guidance from R&D manager and work closely with the R&D team.
In partnership with the sales and marketing team, build cross - functional relationships at the customer which essentially cover R & D, shop floor manufacturing and purchasing.
Work with the R & D and Technical Teams in the EU and AP regions to update them on key commercial activities in the Americas.
Work closely with the Market Development Manager to identify, develop and promote company products and offerings.
Perform any additional responsibilities or tasks as assigned.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

Minimum Education Requirement:
Bachelor's degree i in Chemistry, or related field.
Minimum Experience Requirement:
3 years' experience in technical sales with engineering support as a core capability; experience in composite technology; technical laboratory experience.
Special Requirements:
Any knowledge of end-use epoxy markets; composites, coatings, etc.; manufacturing processes to support customers at their facilities; analytical methods and techniques to interpret customer results and support NPD and other projects.
Domestic travel 20% and International travel 10%.

Please apply online at:
***/.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

Read the full job description and apply online on the recuiter's web-site

Engineer II-Technical Services

Engineer II-Technical Services

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