SERVER - SIGNATURE RESTAURANT

Property

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs

• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)

• 401K match (Let us help you build your financial future)

• Companywide Hotel Room Discounts (Who doesn't love to get away)

• Paid Time Off

• Employee Assistance Program (We are here to support you)

• Employee family events (bring the kids!)

• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

Overview

The Server is responsible for ensuring the standards of service in assigned food and beverage outlets. S/he will take orders, deliver food, drinks and other items to guests. The Server will act as a liaison between the kitchen and guests. S/he will assist with maintaining the Resort standards.

The Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!

Essential Job Function:

• Adheres to the steps of service using the service standards manual.

• Takes guests orders using seat numbers and appropriate order taking sheets.

• Enters orders accurately into POS systems.

• Familiarizes him/herself with all menus including three meal periods, lounge menu, wine and beverage lists.

• Resets dining room according to meal period and table needs.

• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.

• Follow all proper bookkeeping and cash handling procedures.

• Ensures all opening, ongoing and closing side work is complete and signed off by a manager on duty.

• Serves food and beverages to guests.

• Informs and promotes guests of daily/nightly specials.

• Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages.

• Removes dishes, glasses, silverware, or other items from tables and countertops and takes them to the kitchen for proper sanitation.

• Offers creative selling of products to guests.

• Answers questions and/or makes recommendations on menu items.

• Cleans tables and/or counters & seats after guests are finished.

• Explains how various menu items are prepared, describing cooking methods and ingredients.

• Takes into consideration any special request, or dietary issues made by the guest.

• Performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts, and brewing coffee.

• Provides general resort information for guests.

• Offers warm and sincere welcome/farewell to all guests of La Cantera Resort and Spa.

• including use of guest name & good eye contact with each guest.

• Maintains an up-to-date working knowledge of all resort amenities as well as any special events.

• Interacts with resort staff in a professional manner, assisting other departments with necessary information.

Qualifications

• High school diploma or equivalent

• Prior hospitality experience preferred.

• At least one year of high-volume restaurant serving experience is preferred.

• At least one year of food & beverage experience preferred.

• At least 6 months of POS system experience preferred.

• Adequate wine, beer, and mixed drink knowledge preferred.