Warehouse Manager

North Texas Food Bank
US - Texas - Plano
January 30, 2025

The Warehouse Manager is responsible for managing the day-to-day receiving and distribution operations of the Perot Family Campus warehouse during our second shift operations. This includes processing inbound product and outbound orders to ensure that all product is properly inspected, tallied, and staged safely and in the proper locations within the warehouse.

MINIMUM QUALIFICATIONS:Education:

• Bachelor's degree or an equivalent combination of education and experience

Special Knowledge/Skills/Abilities:

• Ability to conceive and manage programs that coordinate diverse groups of people of all ages, backgrounds, and interests

• Excels in a highly collaborative environment, working successfully with various teams and diverse groups to achieve shared goals

• Excellent interpersonal, verbal and written communication skills

• Strong planning and organizational skills in addition to people management skills.

• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint

• Bi-lingual in English and Spanish a plus

Experience:

• 3 years in warehouse operations, including shipping, receiving, and inventory control

• Two years supervisory experience required

• Experience with inspected food product (particularly produce) and food warehousing methods is a plus

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Maintain high levels of accuracy in daily warehouse operations

• Direct all warehouse staff to ensure efficient, high-quality operations

• Review warehouse processes to make sure that operations are running smoothly and efficiently update any changes to processes and retrain warehouse personnel as needed

• Maintain adequate food availability in the warehouse by ensuring that inbound orders are scheduled in a timely and efficient manner

• Ensure inbound trucks are efficiently unloaded and that all product is properly received and put away in the correct locations

• Ensure that outbound product is properly picked, staged and accounted for within NTFB systems.

• Ensure all outbound trucks are efficiently and safely loaded and product organized

• Maintain and monitor sanitation and housekeeping requirements according to USDA and AIB standards

• Track and maintain all staff required trainings and/or certifications

• Ensure cleanliness, orderliness, security, and safety of the facility, including making sure all food and personnel safety rules are followed

• Perform inspections of inbound/outbound product to ensure product quality and accuracy of order fulfillment

• Develop and monitor annual department operating budget to ensure compliance with all cost objectives

• Promptly respond to inquiries and requests from external and internal food bank stakeholders as it relates to documentation, invoices, and load expectation reports

• Design and develop work plans, process improvements and policies

• Promote a positive work environment where staff feels engaged, valued, and motivated

• Equitable and timely leadership of performance management and team objectives

• Perform other tasks and duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Lead a team of 8-10 direct reports and additional contractors

MENTAL DEMANDS:

• The person in this position needs to adapt well in the face of workplace stressors, such as customer complaints, compliance offenses, meeting deadlines and competing priorities of reasonable or high significance to the successful function of the unit.

• Must be able to effectively interpret data and make critical decisions that will have a significant impact on the team and organization.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is occasionally required to stand, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

• The employee must occasionally lift and/or move up to 25 pounds.

ENVIRONMENTAL FACTORS:

• Moderate to loud noise (e.g., business office with open floor plan with computers, phone, and printers, and medium to heavy traffic in the warehouse with forklifts and pallet jacks)

• This person should have the ability to work in varying internal (hot and cold) temperature levels in the warehouse

• Second shift schedule (Monday-Friday, 2:00pm - 10:30pm) with flexibility based on business demands

• Ability to work occasional evenings or weekends as required

The mental and physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an exhaustive list of all skills, duties, responsibilities, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

The North Texas Food Bank is an equal opportunity employer.

Read the full job description and apply online on the recuiter's web-site

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