Air Import Agent

VetJobs
US - Texas - McAllen
October 9, 2024

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As an Air Import Agent you will be responsible for the movement of our customer's air import shipments. You will be the main point of contact for coordination between customer's shipment imports, customs brokers, and shipping carriers.

Key Responsibilities:

Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
Build customer relationships by responding to customer communications via email, fax and mail
Work with air and ground transportation partners to handle shipments
Receive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipments
Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
Answer all customer inquiries in accordance with the Customer Service Policy standards
Further increase customer satisfaction and business share through proactive and regular contact
Communicate with and ensure release of the freight from air carriers
Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
Setup and coordinate deliveries to the customer
Handle and manage all customer contact at file level regarding exceptions
Additional projects as directed

Additional Qualifications/Responsibilities

Skills / Requirements:

Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office (Word, Excel, Outlook)
Air freight industry experience preferred
Logis Air / Cargo Wise systems knowledge is a plus

Benefits: (All non-union employees)
Total Compensation Package: We offer a competitive base salary.
401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
Vision: Optional coverage for eye exams, frames, and contact lenses.
Dental: Optional coverage for preventative, major, and basic dental services.
Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Licensed Psychiatric Nurse Practitioner

Headway

US - TX - TX - Austin
October 26, 2024

Remote Licensed Psychiatric Nurse Practitioner Wage: Between $89-$203 an hour Are you a licensed Psychiatric Nurse looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now