State Farm Insurance - JobID:
***6 [Administrative Assistant / Receptionist] As an Office Representative at State Farm Insurance, you'll:
Assist customers with their insurance needs; provide exceptional customer service by answering inquiries and resolving issues; process insurance policy changes and updates; handle incoming and outgoing phone calls; maintain accurate and organized customer files; prepare and process insurance quotes and applications; collaborate with team members to achieve office goals; promote and cross-sell insurance products and services; handle policy renewals and cancellations; assist with claims processing and follow-up; maintain a professional and friendly demeanor at all times; adhere to company policies and procedures; stay updated on insurance industry trends and regulations; attend training sessions and meetings as required; contribute to a positive and collaborative work environment.
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