Posted Tuesday, June 25, 2024 at 5:00 AM
Job Summary:
The New Product Sales Director manages the day-to-day quoting activity of the New Product Sales Specialists within their product vertical. Creating a winning proposal requires an ability to accurately ascertain the customer's need, correctly size and select a solution, negotiate a competitive price from our suppliers as appropriate, and translate this into a compelling offer to the customer. The New Product Sales Director and the Technical Sales Representative may serve as an internal subject matter expert (SME) on specific product lines and/or applications.
Primary Duties & Responsibilities:
Supervise New Product Sales Specialists within the applicable product vertical.
Serve as a working manager, generating customer quotations as required.
Build, maintain, and retain relationships with key buying influences and key management contacts by building effective long-term relationships and customer loyalty, often in collaboration with the Account Manager.
Develop and maintain a thorough knowledge of the Company's available services, product lines, sales territories, product applications, and applicable pricing structures.
Develop and maintain a thorough knowledge of various fluid and chemical types, pressure, and the mechanical functions of products in order to size/select the appropriate Customer Solution.
Develop and maintain a thorough knowledge of OEM and Global Alliance Agreements and appropriately apply to the Customer Solutions Process.
On occasion, when needed and requested by the Account Manager, make Customer site-visits to serve as a product/application SME in the Sales process.
Serve as the technical product/application SME on Customer calls both directly and in collaboration with the Account Manager.
Facilitate intake of Customer Solutions requests and required specifications to then initiate the engineering of a Customer Solution quotation including:
Sizing and selecting of valves, parts, and applications.
Communication with Sr. level Engineering, Maintenance, Production, and/or Supply Chain representatives at the Customer level to determine the appropriate solution.
Set the appropriate quotation pricing and margin per the Company BOA in order to provide a competitive Customer Solution.
Sourcing of materials as needed.
Analyze Customer drawings and able to perform valve and instrument take-off as needed.
Mentor and provide On-the-Job Training to the New Product Sales Specialist.
Provide oversight, input, and approval when needed on the pricing and technical specifications of Customer Solution quotations developed by the New Product Sales Specialist.
Partner with the Operations team and Services Coordinators, when needed, to address Customer Service issues.
Create and maintain customer trust in the Company as a quality, value-added, solutions provider.
Accurately capture quote data in quote log and order information into Oracle or effectively pass on to administration for entry according to branch standard procedures.
Positional Requirements & Qualifications:
Education & Experience:
Bachelor's degree in business or engineering preferred or equivalent technical school certification.
Alternatively, 8-10 years of experience in a customer-facing role identifying and addressing customer needs within the relevant industry.
Typically has 8-10 or more years of experience in a customer-facing role identifying and addressing customer needs within the relevant industry.
Strong market reputation with the ability to attract business to the Company through customer relationships.
Skills & Abilities:
Advanced knowledge of valves and related products.
Intermediate understanding of the chemical, refining, and power markets.
Intermediate knowledge of Oracle.
Advanced relationship with relevant suppliers.
Intermediate knowledge of Microsoft Office software.
Mechanical aptitude.
Ability to perform job functions without supervision.
Must be able to travel and have a clear driving record in accordance with company driving guidelines.
Clear background check and drug/alcohol screening.
Essential Physical Functions:
Travel: less than 5%.
Lifting up to 20 pounds.
Bending, stooping, walking.
This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
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