US - Texas - Katy
January 22, 2025
Job Title:
Automotive Service Sales Advisor/Estimator
Location:
1455 W. Grand Parkway S., Katy, TX 77494
Job Overview:
As an Automotive Service Sales Advisor/Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch service and their vehicle is repaired to the highest standards. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons, you play a significant role in building relationships with our guests.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Build long-term relationships between the store, yourself and the guest
Present the best solution to properly repair our guest's vehicles in a way that is easy for them to understand
Help manage the store's workflow in an effective and efficient manner
Review technician inspections, notes & recommendations
Estimate repairs and services based on technician recommendations
Consistently and effectively sell our services without jeopardizing honesty and integrity
Build relationships with part supply vendors, tool vendors, and all external vendors effectively
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in the CBA-branded vehicle
Ensure that all repairs are performed to proper specifications
Works together as a team and assists other employees as needed
Other duties as assigned
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