Railroad Field Administrator

Railpros
US - Texas - Irving
November 16, 2024

Job DetailsJob Location
Remote

Position Type
Full Time

Education Level
High School

Travel Percentage
Up to 10%

Job Shift
Various

Job Category
Flagging

Description:Who WE are:

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services - we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary: The Field Administrator will work closely with Management to assist in auditing the Roadway Workers in Charge (RWICs) and provide recommendations for improvement.

Essential Duties & Responsibilities:

Oversee the day-to-day audit program, including augmenting audits as needed system-wide
Participate in and oversee the audit program, ensuring all reporting requirements are met
Inspect field audits for completeness and perform trend analysis
Analyze audit findings and develop plans to address discrepancies
Make recommendations to the training department based on audit findings and patterns of failures
Participate in the field mentoring program in alignment with RailPros' FRA-approved 49 CFR Part 243 program
Promote RailPros to railroad officials, potential clients, and existing clients
Recruit and interview candidates, contributing to hiring decisions
Conduct or assist in investigations as needed
Revise and develop training programs as necessary
Mentor RWICs to improve performance and job skills
Audit & evaluate the RWIC team, providing regular feedback to the team and management
Document and initiate performance improvement discussions with RWIC personnel
Other duties as assigned to support business needs

Qualifications:Knowledge, Skills & Abilities:

Proficiency in electronic communications (phone, e-mail, text)

Customer-facing experience, especially in resolving issues and handling difficult situations
Proven ability to make decisions within departmental guidelines

Required Education and Experience:

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Safety-sensitive experience in previous roles

Railroad experience (preferred 5+ years)
Maintenance of Way (MOW) experience

Preferred Education and Experience:

Experience in client/customer service

Project coordination experience
Some college education preferred

Additional Qualifications:

Strong customer service skills with an ability to work independently
Discretion with confidential information
Detail-oriented with intermediate technical skills
Thoroughness, collaboration skills, communication proficiency, and flexibility

Why Work at RailPros?

Exciting Projects: RailPros works on challenging and impactful projects within the rail industry.
Professional Growth: A supportive environment that encourages career growth and development in rail engineering.

Collaborative Culture: RailPros fosters a team-oriented and supportive culture where everyone works toward shared success.
Industry Reputation: Join a well-respected and established company with a strong reputation for client satisfaction in rail engineering.

Benefits & Perks:

Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
Life & Disability Insurance: Employer-paid with additional voluntary options available.
Retirement Savings: 401(k) plan with employer match.
Paid Time Off (PTO): Generous vacation and sick leave.
Wellness Programs: Access to various wellness initiatives and resources.
Discount Programs: Exclusive discounts on products and services.
Company Merchandise Allowance: Company-funded allowance for our online store.
Health Savings Accounts (HSA): With employer match.
Health Reimbursement Arrangement (HRA): Employer-funded.
Flexible Spending Accounts (FSA): For dependent care expenses.
Employee Assistance Programs (EAP): Support for personal and professional challenges.
Professional Development: Opportunities for training and career growth.
Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.

Join RailPros for a ful.

Read the full job description and apply online on the recuiter's web-site

Railroad Field Administrator

Railroad Field Administrator

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