Proposal Manager
Reports to: Proposal Segment Lead
Purpose: Lead full cycle proposal activities and manage the development and implementation of proposal plans and strategy
Role Overview:
Lead and manage the end-to-end proposal process for complex, high-value opportunities (>$1M), taking full ownership from planning through to final delivery
Collaborate closely with Business Development Directors (BDDs) and cross functional team members to establish strategic alignment, understanding client goals, and developing proposals that are tailored to those objectives
Oversee the proposal lifecycle as a Project Manager, ensuring all components are aligned, deadlines are met, and deliverables adhere to compliance and brand standards
Engage in strategic discussions with BDDs and Subject Matter Experts (SMEs) to shape proposal strategy, content, and messaging, ensuring a client-centric approach
Develop, manage, and refine project plans, assign responsibilities, tracking progress, and adjusting schedules as needed to maintain timelines
Ensure proposals are structurally sound, error-free, and complete by managing a rigorous quality control process that includes thorough content reviews and sourcing any missing information
Write new content, adapt existing materials, and manage a centralized content repository to drive efficiencies and enhance the quality of future proposals
Design proposal layouts in InDesign that align with RFP requirements while maintaining company brand standards
Provide leadership and oversight to proposal developers, coordinating their efforts and mentoring them on project management best practices
Other duties as assigned
Qualifications:
Proven track record in project management, with experience overseeing complex proposal processes, timelines, and resources
Excellent written and verbal communication skills, with an expert understanding of grammar, clarity, and consistency
Demonstrated leadership capabilities with the ability to manage and mentor team members and influence stakeholders across decentralized, cross-functional teams
Strong strategic thinking skills, with the ability to lead proposal strategy discussions and tailor content to client-specific needs
Advanced time management and organizational skills, with experience managing multiple high-priority projects simultaneously
Ability to navigate complex technical documents (such as RFPs) and synthesize information into clear, persuasive content
Proficiency in Adobe InDesign, Microsoft Office Suite, and Adobe Acrobat Pro, with experience designing proposal layouts that meet technical and branding standards
Ability to proactively solve problems and adapt under tight deadlines
Experience in content management, with a focus on continuous process improvement to enhance proposal team efficiency
Willingness to serve as a subject matter expert (SME) and resource for BDDs and team members
Requirements:
Bachelors Degree in English, Writing, Communications, Journalism, or related field preferred
5+ years of related work experience, including 3+ years in proposal management or professional writing
Demonstrated experience in project management, including managing large, complex proposals
Experience in food service, hospitality, or related industries preferred
Proficient with Adobe InDesign, Adobe Acrobat Pro, and Microsoft Office Suite
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience youve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
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