Overview:
Hexagon Autonomy and Positioning (A&P) is looking for Marine Account manager to Operating as the lead point of contact for offshore vessel accounts for our GNSS positioning technology.
While part of the North American Marine Sales and Support team, this position will join a high-performance team focused on supporting our Mexican and American marine offshore client base with their GNSS positioning needs. Our customers rely on Hexagon A&P's industry leading technology when building their own solutions. This position may be a great fit if you have a passion for emerging technology, and desire to use your engineering skills to solve real-world challenges and shape the future of the industry.
The Location: Hexagon is a global company with offices around the world. This position is based in Houston, Texas.
Responsibilities:
As an Account Manager you will:
Actively manage customer accounts including negotiate contract renewals to maximize profits, and travel to visit with Clients in Mexico.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions according to customer needs and objectives while adhering to company quality and safety standards.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, and provide updated forecasts
Develop new and additional business with existing customers
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Updating and maintenance of all necessary business system; Syteline/Salesforce
That all Invoicing is completed in a timely manner
Continuously review all business processes to ensure maximum efficiency of day-to-day operations
Ensuring that Customer receivables are monitored and followed up to ensure prompt receipt of due
revenue
Collaborate with sales team to identify and grow opportunities within territory
Vessel mobilizations: Ensuring that all necessary risk assessments are completed, and the relevant materials, personnel and documentation have been requested to allow satisfactory completion of the mobilization
Ensuring that all documents used during or resulting from vessel visits are filed in the appropriate customer folder
Ensuring that the final product/service is compliant to Customer's specification, meeting all contractual and quality requirements
Ensuring familiarity with the most up to date technology, equipment and resources.
Attend industry trade shows and exhibitions
Be available to be part of any out of hours on call rota or other out of hour's duties as instructed on a reasonable basis.
Assuming the responsibilities of Operations Manager in their absence
Qualifications:
Must-Have:
A recognized higher education or Technical qualification
3-5 years relevant experience in Account Management or techicially relavent field
Proven work experience as an Account Manager or Key Account Manager in the oil and gas or marine industry
Willingness to travel 25% of the time.
Strong communication skills
Ability to work in both English and Spanish
Nice-to-Have:
Experience with GNSS technolgy
Offshore Experiance
Technical support experiance
ERP experiance
ISO 4001 Knowledge/experiance
Key Success Factors:
Self Starter
Ability to thrive in both team and individually
Ability to manage high pressure situations
Motivated by cusomer success
We are an Affirmative Action/Equal Opportunity Employer, including disability/veterans.
Click on the links below to learn more about Equal Employment Opportunity.
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