Manager, Business Operations

Manager, 340B Operations Strategy

The Manager, 340B Operations Strategy plays a crucial role in the growth and success of Omnicell's 340B business unit. As a key member of the team this role will report to the Director, 340B Operations Strategy & Program Optimization. This role will collaborate with various teams including 340B and Outpatient Pharmacy Services Implementation teams, 340B Data Acquisition teams, 340B Data Quality Support team, Advanced Services PMO and 340B Customer Relationship Management team.

The Manager, 340B Operations Strategy is responsible for devising and implementing strategic initiatives to optimize operations and drive efficiency across both the 340B business unit and entire organization. The ideal candidate will have successful background in retail, hospital or pharmacy IT implementations and operations, preferably in the 340B segment of the pharmaceutical industry.

Responsibilities:

• Responsible for evaluating requests for innovative solutions from inception to roll out.

• Responsible for many sales operations functions as it relates to 340B consultations and corresponding 340B setup adjustment process.

• Responsible for ongoing commitment to Continuous Process Improvement (CPI)

• Responsible for professional development and goal setting for direct reports that aligns with Omnicell's strategic objectives.

• Responsible for ongoing direct report goal refinement due to shifts in WIP & related forecasting

• Assist in the leadership and coaching of direct reports - both existing and future employee onboarding

• Participate in establishing work demand forecasting, and ensuring proper advocacy for capacity planning, establishing best practices for adoption across 340B business unit, process/workflow consulting and employee education.

• Forging and maintaining strong relationships with division counterparts (Omnicell's Business Development team, 340B Solution Advisor team, 340B Product Development, 340B Service Management Team, 340B Data Acquisition team, Omnicell's Advanced Services PMO team and Omnicell Specialty Outpatient Pharmacy Services team)

• Support new customer prospect sizing and compilation of prospect specific onboarding milestones to assist with expectation management and to help secure new 340B business.

• Establish and maintain strong relationships at all levels with customers, prospective customers, pharmacy partners and industry vendors.

• Manage time and resources effectively to meet company objectives.

• Review and approval employee expense reporting.

• Maintain strong 340B industry and 340B product knowledge especially as it relates to manufacturers restricting access to 340B pricing.

• Participate in additional company strategic initiatives and special projects, as needed.

• Develop and regularly publish required metric and KPI related artifacts (4-block, scorecard, etc. )

Basic Qualifications:

• Bachelor's degrees in business administration, Operations Management, or a related field

• 5+ years' experience managing people in an operations strategy focused role.

• 5+ years' experience working in 340 B contracting and/or implementation.

Preferred Qualifications:

• Experience with EMR systems (Example: EPIC, Centricity, Meditech, Cerner)

• Preferred background of 3-5 years working with pharmacy data and in-depth understanding of prescription claims adjudication and pharmacy prescription processing workflow

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of 'Outcomes. Defined and Delivered. '  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  

Our guiding principles inform everything we do: 

• As Passionate Transformers , we find a better way to innovate relentlessly.  

• Being Mission Driven, we consistently deliver on our promises.  

• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.  

• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.

• Intellectually Curious, eager to think deeper to learn and improve.

• In Doing the Right Thing , we lead by example in ALL we do.  

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell. com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Job Identification: 3580

Job Category: Business Operations Management

Posting Date: 01/17/2025, 9:37 PM

Job Schedule: Full time

Locations: Grapevine, TX, United States

United States

Job Level: Supervisor / Manager

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, nati.