Transportation Coordinator

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (***/job-applicant-privacy-policy)

Summary

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.

Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.

Interact with clients in resolving problems and coordinating implementations.

Cohesively work with internal SME(s) to resolve problems and/or support implementations.

Process and distribute weekly and monthly customer metrics and develop customer performance reports.

Initiates continuous process improvement activities and monitors results.

Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.

Coordinate the activities of TM procurement to achieve best cost/service solution network.

Responsible for preparation in support of client quarterly and monthly account reviews.

Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

Additional Responsibilities

Support with carrier management; monitor carrier service and cost performance; assist with implementation and management of corrective actions plans

Directly interface with internal and external customers

Support On Time to Pick-up & On Time to RDD for the respected business unit

Actively manage the daily cost and modal compliance report to ensure PTA and Cost Compliance

Proactively manage carrier performance of Intra Company Shipments and Customer Orders

Actively manage update compliance identifying trends and areas of opportunities with Ryder, client or carrier

Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis, and all other customer specific inquiries.

Ability to interact with clients directly in resolving problems and providing recommendations.

Directly interface with internal and external customers

Participate in Monthly Carrier Performance Reviews

Skills and Abilities

Strong verbal and written communication skills

Strong planning and organizational skills

Possesses a high degree of initiative

Demonstrates analytical skills

Demonstrates problem solving skills

Excellent interpretation of complex statistical data

Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters

Demonstrates customer service skills

Develops and delivers effective presentations

Excellent interpersonal skills

Detail oriented and customer focus

Possesses a high degree of initiative

KPI Performance:

Achieve 95% on time performance to pick-up appointment

Achieve 90% on time performance to RDD

Achieve 95% on time performance to RDD (controllable / carrier)

Achieve 95% primary carrier tender acceptance on all contracted lanes

Technical Skills and Knowledge:

MS Office (Proficiency in Excel, Access & PowerPoint)

Ryder TM Operating Systems (i2TMS & Ryder On line)

3rd Party Appointing Tool (Carrier Point)

Qualifications

• College degree/Technical Certification required in Business, Logistics, Transportation. A combination of other education and experiences will be considered.
• Bachelor's degree preferred in Business, Logistics, Transportation.
• Two (2) years or more of industry related experience required
• Two (2) years or more experience in custom and flow of freight as well as Transportation Management required

Travel: None

DOT Regulated: No

#LI

#Fb

#IND-exe

Job Category: Transportation

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$55,000

Maximum Pay Range:

$60,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ***/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at *** or ***.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (***/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (***/job-applicant-privacy-policy)

#wd