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The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

Qualifications and Detail about the PositionBroad Function

The Site Manager reports directly to the Project Manager or General Manager on supporting and growing the business by coordinating all site construction activities and supervising all field personnel as required to successfully complete the project on schedule and within budget. The position ensures all assigned projects are delivered safely, consistently, and effectively, and are profitably managed and compliant. The Site Manager helps build the Brock brand by providing world class service quality to all stakeholders.

Essential Functions

  • Promote, demonstrate, and instill Brock's Bsafe and Bbest culture in all aspects of the business.
  • Responsible for site safety, quality, cost, and schedule.
  • Ensure proper planning and scheduling of resources, monitoring, and taking corrective actions.
  • Assist Project Manager in developing and implementing project Execution Plan, Quality Control Plan, and Site Safety Plan.
  • Own the planning and implementation of a project by executing detailed project plans, including timelines, scheduling, logistics, purchasing, and training plans.
  • Build strong cross-functional operating partnerships across the organization (as defined in role success profile).
  • Ability to understand the contract and successfully initiate change orders.
  • Manage changes to project scope through a defined change management process.
  • Effectively resolve customer issues/discrepancies.
  • Ensure that all appropriate authorizations and approvals are in place; ensure that the job site is free of hazards and/or dangerous conditions prior to the commencement of any work.
  • Assist in quoting and performing preliminary job walks for defined projects.
  • Responsible for the collection and ownership of complete project and site data in coordination with Project Controls.
  • Develop and build sales relationships within both Brock and the customer's organization.
  • Responsible for leveraging opportunities to cross-sell Brock's product and service offerings.
  • Maintain communication with Project Manager and Business Development to ensure customers' needs are met.
  • Identify all operations aspects of the job including labor, equipment, consumables, and materials along with any subcontract requirements.
  • Coordinate with Asset Management and Customer on planning/scheduling, and determining materials & manpower demands for defined projects.
  • Work with Sales and Estimating to transition the job from sales to operations utilizing the Healthy Start process.
  • Accountable for completion of assigned jobs to PM and customer satisfaction within defined parameters and schedules.
  • Responsible for job cost management and profitability for assigned projects, including daily tracking and reporting for billable and non-billable activities.
  • Identify appropriate KPIs based on customer and PM requirements; work with project controls to ensure that the site is tracking the proper data; take corrective action as required.
  • Audit ongoing operations and identify opportunities for field efficiencies and standardization of methods to improve margins
  • Manage outsourced services within project constraints.
  • Follow Brock's procurement process and manage vendor relationships.
  • Manage site supervision and ensure scope, job efficiency, and productivity are met.
  • Conduct effective performance evaluations and mentor site, supervision, and craft employees.
  • Identify knowledge gaps and ensure that all site personnel receive appropriate training.
  • Determine labor requirements and recruit and hire talented craft personnel within budget constraints.
  • Challenge others to develop as leaders while serving as a role model and mentor.
  • Ensure all current personnel policies and procedures are implemented and compliant.
  • Work closely with Regional HR Manager to resolve all employee issues fairly and equitably.
  • Stay current on industry trends and work practices; participate in continuing education opportunities.
  • Attend any site meeting where information is exchanged relating to Brock scope work.
  • Don't wait to be invited to meetings; be proactive and seek out opportunities to become involved.
  • All Client/Brock incident reporting policies are met or exceeded.
  • Responsible for comparing the safety manual's stated policies to industry and regulatory standards, and for making recommendations to enhance BSL's stated policies
  • Maintain direct wage profile, equipment expenditures, third party markup structure, and control non-billable costs for the account.
  • Maintain active involvement in local ABC chapters, in client sponsored activities, and in the community surrounding the jobsite

Working Conditions

  • Working conditions include outdoor and indoor field, yard, and shop locations.
  • Site-specific hazardous environments.
  • Working indoors in an office environment.
  • Utilization of Personal Protective Equipment as necessary.
  • Willingness to work long hours on a highly varying schedule as site conditions dictate.
Skills & Abilities
  • Ability to work within a highly service-oriented team culture.
  • Strong understanding of operational impacts on profitability.
  • Understand the meaning and implications of key performance indicators.
  • Work with PM to generate, evaluate, and act on strategic options and opportunities.
  • Manage conflict with minimal disruption by integrating diverse views and finding common ground or acceptable alternatives.
  • High degree of technical ability such as reading/interpreting engineering plans, product knowledge, etc.
  • Ability and willingness to seek out areas for improvement and solve problems.
  • Demonstrate courage to address difficult issues.
  • Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
  • Proven communication and interpersonal skills, including strong leadership skills.
  • Strong customer focus on relationship-building.
  • Strong organizational skills with ability to multitask.
  • High energy level, strong sense of ethics, discretion and adherence to process.
  • Proficient in Microsoft Office Tools, such as Excel, PowerPoint, Project, and Word.
  • Ability to meet deadlines and work independently.
  • Comfortable working in a hands-on environment.
Education & Experience
  • Bachelor's degree, 3 years of craft supervision experience, or 10 years of craft experience.
  • Advanced craft or project certifications desirable (NACE, NCCER, PMP, PMI, etc. ).
  • Knowledge of employment practices (hiring and termination; discipline, atten.

Read the full job description and apply online on the recuiter's web-site

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