Technical Trainer II - CDS

Companion Data Services
US - Texas - Dallas
January 17, 2025

Summary About Us:

Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS.

With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.

Our data centers host applications process billions of transactions, supporting state, federal and commercial business.Description

Position Purpose:

Develop documentation for custom applications and packaged applications, using a variety of mediums as needed. Deliver training to a variety of audiences. Identify needed accesses and modifications for the training system environment.

This position will require some travel.

What You'll Do:

Create and deliver training and development programs to all levels of end-users and IT professionals.
Code, test, and debug programs specifically for training.
Work closely with both I/t and the business to understand system and training needs for applications and packages supported.
Participate in the training needs assessment process and vendor selection.

To Qualify for This Position, You Will Need:

Required Education:

Bachelor's in a job related field
Or 4 years job related work experience
Or Associate's and 2 years job related work experience

Required Work Experience:

2 years Training experience, including I/T course development and delivery, and 3 years I/T technical experience with a Bachelor's degree or equivalent,
Or 2 years Training experience, including I/T course development and delivery and 1 year I/T technical experience with a Masters degree.

Required Skills and Abilities:

In-depth knowledge and experience in relevant productivity tools and standard packages.
Understand appropriate development methodologies.
Understand and apply adult learning principles. Design training programs, classes, workshops, computer-based training, and online help.
Understand the complex technical environment of the organization. In-depth knowledge of systems, applications, and programming languages.

Required Software and Other Tools:

Classroom and standard office equipment.

We Prefer That You have:

Experience gathering and analyzing training requirements
Experience creating training documents

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

What We Can Do For You:

Our comprehensive benefits package includes:

* 401(k) retirement savings plan with company match

* Subsidized health plans and free vision coverage

* Life insurance

* Paid annual leave - the longer you work here, the more you earn

* Ten paid holidays

* On-site cafeterias and fitness centers in major locations

* Wellness programs and a healthy lifestyle premium discount

* Tuition assistance

* Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here'smore information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail *** or call 1-***, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Read the full job description and apply online on the recuiter's web-site

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