Senior Manager, Hawkins Grant

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Weekly Work Hours
40

Compensation Range
Staff Range N06

Salary Minimum
$65,000. 00 Annually

FLSA
United States of America (Exempt)

Position Type
Staff
Position Summary
Provides guidance and leadership in the delivery of services based on functional area of focus ensuring that organizational/district initiatives are met.

Required Knowledge, Skills & Abilities

• Demonstrated knowledge of policies and procedures that affect clients and/or employees, applying them fairly and consistently; ensures compliance with local, state and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission and goals of the organization and/or district.
• Knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization.
• Must be able to cultivate alliances across internal and external boundaries in order to build and maintain strong working relationships.
• Ability to act as a trusted advisor, inspiring confidence and modeling integrity in decisions, communication and treatment of all individuals internal/external to the organization.
• Able to protect the privacy and confidentiality of employees, students and others.
• Ability to create a work environment that embraces and appreciates diversity enabling employees and/or students to grow and succeed through positive feedback and instruction.
• Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner.
• Demonstrates an understanding of diversity and values differences.
• Promotes positive staff, customer and community relations by communicating departmental and organizational plans and priorities on a regular basis.
• Able to gather, compile, and analyze data/information and prepare reports as requested.
• Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines and directions.
• Able to clarify and communicate performance expectations, objectives and roles, effectively transmitting ideas, instructions and information through clear, concise written and verbal communication.
• Ability to make decisions that are based on thorough analysis of issues and uses sound judgment.
• Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community.
• Must be able to provide excellent customer service.

• Bachelor's degree or higher in related field plus three (3) years of work-related experience.
• Official transcripts are required.
• Special licenses or certifications may be required depending on the nature of the position.
• Must have valid driver's license if traveling to off-site locations.

• Responsible for developing and implementing strategic organizational effectiveness processes and learning initiatives.
• Provides leadership coaching, training, and organizational development to employees.
• Conducts needs assessments, delivers system-wide training programs for all staff and assesses effectiveness of training.
• Uses assessment and feedback to identify areas for improvement; proposes changes to existing training and recommends new initiatives for implementation.
• Work with colleagues to create new forms and processes that will increase awareness and streamline business protocol.
• Follow policies and procedures of the district and organization to meet organizational goals.
• Works collaboratively with the department staff, leadership, professional development council and the district council to develop strategy, standardize processes and meet the professional development requests of the employees.
• Collaborate with staff on multiple projects to review planning, project timelines and set priorities in order to complete the project and meet the goals and expectations of the organization.
• Develops budget, monitors and approves expenditures related to professional development.
• Research a variety of topics for the purpose of developing new programs that meet staff training requirements.
• Leads discussions related to new concepts or strategies needed to solve a business problem.
• Interpret policies, procedures and regulations pertaining to training.
• Provide engaging interactive and effective training presentation for all diverse employee groups.
• Creates announcements for the campus-wide community.
• Must complete required Dallas College Professional Development training hours per academic year.
• Must have excellent communication skills and the ability to interact with diverse internal/external stakeholders and constituents within the Dallas College community network.
• Performs other duties as assigned.