Patient Pre-Services Coordinator

A Line Staffing Solutions
US - Texas - Dallas
December 20, 2024

Job Title: Patient Pre-Services Coordinator

Pay: $21-$23 an hr | Bi-weekly

Job Type: Onsite in Dallas, TX

Shift Options:

Monday-Friday 8am-5pm

Patient Pre-Services Coordinator Overview:

Under general supervision, is responsible for scheduling and pre-registering new patients for exams and procedures

Maintains patient records, prepares forms, verifies information and resolves routine and nonroutine problems

Follows standard procedures and pre-established guidelines to complete tasks
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics
and Business Standards, and US Oncology's Shared Values
Answers incoming calls and asks appropriate questions to assess patients needs
Schedules new patient appointments with appropriate provider
Provides patients with appointment details such as time, location, directions, and instructions to
patients
Records call statistics in New Patient Log
Maintains and updates physician schedules ensuring that patients are scheduled properly
Works in conjunction with the triage nurses to accommodate scheduling requests
Obtains patient demographic, insurance, and other pre-visit required information
Enters patient information into computer systems
Verifies patient's insurance eligibility and benefit coverage/co-pays with payer
Verifies pre-authorizations are completed prior to patient visit
May mail or email patient appropriate medical forms for completion prior to first visit
Proactively follows up with patients on missing or outdated insurance information as well as
copies of medical records and test results from other providers
Trains new Patient Services Coordinators on policies and procedures
Double checks co-workers work and provides procedure guidance
May research, resolve, or provide direction to co-workers' escalated issues
Proactively identifies process and procedure gaps and develops tools to improve efficiencies
Maintains strictest confidentiality
Adheres to all HIPAA guidelines/regulations
Performs other duties as requested or assigned

Patient Pre-Services Coordinator Qualifications:

High School diploma or equivalent required
Minimum one (1) years patient pre-services coordinator experience required
Knowledge of this practice's personnel, daily routines, and scheduling a plus
Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required
Must successfully complete required e-learning courses within 90 days of occupying position
Demonstrates Adaptability
Handles day to day work challenges confidently
Is willing and able to adjust to multiple demands and shifting priorities
Demonstrates flexibility
hows Work Commitment
Sets high standards of performance and works efficiently to achieve them
Commits to Quality
Emphasizes the need to deliver quality products and/or services

Patient Pre-Services Coordinator Benefits:

Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | *** | ***

Read the full job description and apply online on the recuiter's web-site

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