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Duties

WHAT IS THE WHAT IS THE TAXPAYER SERVICES DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

  • Taxpayer Services Service Centers Austin Submission Processing
  • Taxpayer Services Service Centers Kansas City Submission Processing
  • Taxpayer Services Service Centers Ogden Submission Processing
The following are the duties of this position at the full working level.
  • Researches a variety of sources, analyzes, and initiates actions on tax issues obtaining applicable returns, schedules, and all required information for correction of accounts and records; verifies, analyzes and adjusts taxpayer accounts.
  • Secures payment of delinquent taxes and filing of delinquent returns. Determines financial, levy source, adjustment and uncollectible information; advises taxpayers of appeal procedures.
  • May serve as a technical advisor, OJT coach, classroom instructor, or reviewer, and provide technical assistance on systemic problems and inconsistencies in IRMs.
  • Performs other duties as assigned.
This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-04, but if the position has career progression to GS-06, then you may move from a GS-04 to a GS-06 in as little as two years.

CONDITIONS OF EMPLOYMENT: These are seasonal positions. The initial season is 4-6 or 6-8 months and can be extended.

Tour of Duty: Training may be conducted during a Tour of Duty (TOD) other than the one you were selected for. You will return to your permanent TOD once training is complete.

Post of Duty: Training may be conducted in a designated location other than the assigned POD located in the job offer until training is complete. This position is not telework eligible and will require you to work in office for the full work week. If you are selected for the position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e. g. , reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

Requirements
Conditions of Employment
  • Must be a U. S. Citizen or National and provide proof of U. S. Citizenship. (Birth certificate showing birth in the U. S; Unexpired U. S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U. S. Citizen (Form FS-240))
Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement OR time of referral:

QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:

GENERAL EXPERIENCE/EDUCATION FOR GS-04: You must have 1 year of general experience at a level of difficulty and responsibility equivalent to the GS-03 grade level in the Federal service. General experience for this position includes progressively responsible clerical, office, or other work that indicates ability to acquire the competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.

OR

You may substitute education for specialized experience as follows: Two (2) years of education above the high school level in an accredited junior college, college, university, business, secretarial or technical school.

OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

SPECIALIZED EXPERIENCE/EDUCATION FOR GS-05: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provided you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information, and determining corrective action on accounts, researching for missing/unclear accounting information, and reviewing financial documents submitted for completeness.

OR

You may substitute education for specialized experience as follows: four (4) years of education above high school in any field of study from an accredited college or university.

OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

For more information on qualifications please refer to .

Education


For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U. S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U. S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information
  • A 1-year probationary period is required. Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315. 802(b)).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announc.

Read the full job description and apply online on the recuiter's web-site

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