Bilingual Case Manager

Metro Nashville Government
US - Tennessee - Nashville
January 9, 2025

Bilingual Case Manager

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Bilingual Case Manager

Salary

$54,708.27 Annually

Location

Nashville, TN

Job Type

Full-Time Non Civil Service

Job Number

OFS07604

Department

Office of Family Safety

Opening Date

01/08/2025

Closing Date

1/24/2025 11:59 PM Central

Description
Benefits
Questions

Position Description

This is a non-Civil Service position in the Office of Family Safety and will provides case management to individuals and/or families who are victims of interpersonal personal violence to meet various needs.

Candidates must submit the following to be considered:

Resume
Cover Letter
References
Answer supplemental questions

Typical Duties

Provide comprehensive trauma-informed case management services to victims served by the Family Safety Center including:
Pre-screen referred individuals to assess applicability for program.
Determine needs and formulate weekly and monthly case plan to address needs.
Manage client intakes, session documentation, and assessments.
Monitor clients' progress toward client-centered goals.
Advocate and refer clients to a variety of community resources.
Work with a multi-disciplinary team to update and monitor client progress.
Facilitate effective communication with service providers and clients.
Identify and facilitate meaningful community partnerships with relevant providers.
Provide weekly community-based client meetings.
Provide support for clients for legal proceedings, as needed.
Input and manage client files and data in a timely manner.
Engage in ongoing client meetings and trainings, as required.
Perform program evaluation and need analysis studies in order to identify programmatic needs.
Provide information for quarterly grant reporting.
Comply with Metro Nashville Ethical Standards, and the Office of Family Safety's direct service provision guidelines.
Other duties as assigned.

Minimum Qualifications

Bachelors' Degree from an accredited college or university
Understanding of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
Demonstrated ability to work with individuals who have experienced abuse
Demonstrated ability and willingness to engage in positive collaborations with partners
Demonstrated skills and knowledge in facilitating a trauma-informed environment
Ability to recognize and maintain appropriate boundaries
Ability to maintain confidentially
Excellent communication and interpersonal skills
Experience with data entry and grant reporting
Fluency in another language, preferably Spanish

Preferred Experience, Knowledge, Skills, and Abilities

Masters' Degree in related field
Access to flexible means of transportation
Problem solver; highly efficient; detail-oriented
Previous experience working with victims of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
Experience collaborating with multidisciplinary teams

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Requests for ADA accommodation for the recruitment process should be directed to ***.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

Describe how the criminal justice system, specifically the courts, can impact individuals who have experienced interpersonal violence.

Describe your understanding of trauma-informed care in a court-house environment.

Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

***

Website

/nashville.gov/Human-Resources/Employment-Opportunities.aspx

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