Manager, PMO

PILOT
US - Tennessee - Knoxville
January 10, 2025

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

A manager in the technology project management and delivery space has the primary responsibilities of: leading and developing a team of Project Managers; ensuring the successful management and delivery of complex IT projects (e.g., software development and implementation) and programs; directly managing large enterprise initiatives to ensure project managers and other team members across all workstreams are aligning activities to support successful and timely delivery; supporting budgeting, contract and vendor management practices; supporting Pilot's agile maturity objectives; communicating, and executing on PMO standards, processes, deliverables, and services; leading and supporting various portfolio planning, management, and reporting needs; and building strong.

Essential Functions

• Hire, coach, and oversee the career development of project managers including holding regular one on one meetings, leading team meetings, and conducting performance reviews

• Support the refinement and maturity of Pilot's project management practice

• Guide complex IT programs and projects through governance and gating processes from inception and prioritization through deployment, measurement, and support

• Ensure ongoing understanding, alignment, and communication of the IT PMO's standards, practices, and processes with all leaders and stakeholders

• Review contracts, proposals, budgets, requests, and other data to determine funding and staffing requirements, and be accountable for fulfilling those requirements

• Work directly with the business planning and execution team to communicate staffing needs and ensure funding for enterprise strategic initiatives.

• Partner with the leaders of Pilot's budgeting, contract, and vendor management practices; champion and contribute to the advancement of those practices

• Work closely with product management, business, and technology leaders

• Support the refinement and maturity of Pilot's agile practices

• Collaborate regularly with other technology PMO Managers as well as business planning and execution team portfolio and program managers

• Support value realization activities and work with the business planning and execution team to ensure alignment with Pilot Company's key objectives and strategies

• Proactively build strong interpersonal relationships with technology, product, and business leaders, and support them in various ways including creating and delivering reports and presentations, as well as building processes and fulfilling activities to achieve effective decision-making

• Complete other duties and lead other initiatives as assigned.

#LI-CR1

Qualifications

• Bachelor's degree in related field (e.g., business management, information technology, computer science, project management, etc.) required

• Minimum five years' technology project management experience required

• Minimum three years' proven team leadership experience required

• Project Management Institute (PMI) Project Management Professional (PMP®) certification, held for a minimum of three years, preferred

• Experience in digital product development and/or retail or fuel industries preferred

• Experience in business analysis preferred

• Project Management Institute Agile Certified Professional (PMI-ACP®) Certification preferred

• Certified Scrum Master (CSM) certification preferred

• Certified Change Management ProfessionalTM (CCMPTM) or other organizational change management certification preferred

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

Read the full job description and apply online on the recuiter's web-site

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