City Desk Rep

Border States Electric
US - Tennessee - Hendersonville
January 10, 2025

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Hendersonville, TN

Job Summary

Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Responsibilities

Essential Functions

Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
Maintains a clean, safe and well-stocked City Desk display area.
Displays specials and other promotion items to sell.
Maintains vendor catalogs and price sheets.
Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions

Participates in the marketing planning and strategizing for BSE product lines, as needed.
Participates in the implementation and success of marketing plans, as required.
Attends sales meetings as required and keeps current on new products and applications.
Assists with receiving, shipping and other warehouse associate functions, as required.
Ensures all batched managed material is labeled accurately and inventoried, as needed.

Qualifications

Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
Requires the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.

Skills and Abilities

Excellent interpersonal, written and verbal communication, reading skills
Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical RequirementsLift and carry requirements (weight and frequency):
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

Lift from Floor to Waist:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Occasionally
- 101 + lbs. - Occasionally
Above Waist Lift:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Occasionally
- 101+ lbs. - Not at all
Unilateral Carry:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all
Bilateral Carry:
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all

Physical ActivityFrequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Not at all
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Continuously
Bending/Stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Frequently
Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Handling (applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
Driving (the control and operation of a fork lift) - Occasionally
Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Frequently
Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch cu.

Read the full job description and apply online on the recuiter's web-site

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