Account Manager

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

The Account Manager Team Member will manage an assigned book of business consisting of employers ranging from 2-50 employees. The Account Manager leads the annual renewal process, drives strategy and implementation, while ultimately responsible for the satisfaction of the employer.

How you'll make an impact

Scope of Responsibility

:
Account Manager
Establish and maintain a strong relationship with clients as a trusted advisor
Strategic benefit discussions with HR professionals, CFO and CEO
Analysis of the client's current situation, identifying opportunities to advise and improve benefits.
Oversee preparation and implementation of the internal renewal process for employers
Liaison between employers and insurance carriers to resolve any complex services issues
Develop SMART goals to help proactively plan for the expansion of current employer benefits
Organize, manage and conduct client meetings
Prepare reports, materials, and presentations as required for employee-level communication to inform employees of the benefit package
Maintain client information in both the Bernard's CRM & HRIS platform
Preform other projects as designated
Overall responsibility for the retention of their books of business
In order to provide world-class service, this Team Member must initiate and maintain strong relationships with both our clients and their employees as well as the insurance carriers we work with.
Ideal Candidate
We are searching for hard-working individuals who have:
5+ years of previous health insurance experience, benefits consulting, and account management experience is preferred
Knowledge of fully-insured, level-funded, and self-insured health plans
Health & Life license required
Strong organizational skills
Exceptional ability to pay close attention to detail
Strong record of being a self-starter
Ability to positively contribute to a mutually respectful work environment
Have demonstrated excellent communication and follow-up skills
Persistence in taking difficult tasks to completion
Ability to work in team environment
Must be willing to travel to clients as needed

About You

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred:

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the

minimum core benefits

you'll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more.
We value inclusion and diversity


to review our U. S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as 'protected characteristics') by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.