Technical Documentation Communication Specialist TDCS

The Contractor shall provide technical documentation and communication support. This support includes the following:

Assist with RHPED development of responses to requests for information related to RHPED managed and supported technical programs and activities. These requests include those coordinated by the RCA Front Office that generally number 4-5 queries per week and often require populating or augmenting discrete portions of presentations or documents.
Assist with technical meeting coordination and logistic support including distribution and meeting location reservations, participant instruction, agenda, meeting minute preparation, and action item tracking.
Assist in establishing new products, update and maintenance of existing products covering the breadth of all technical programs supported or managed by RHPED including, but not limited to RHPED Program Management Reviews, Strategic Priorities, RHPED 101 presentations, Analysis and Engineering (A&E) Service Catalog, work instructions, Standard Operating Procedures (SOPs), and Branch level presentation materials.
Assist with preparation of new technical program presentation materials supporting the Division or Branches.
Assist with preparation and distribution of communications with established distribution intervals such as the RHPED Front Office Report on a weekly basis, RHPED newsletters, JRIMS weekly status, and other communications as directed.
Assist with hosting information/data management, archiving, and maintenance support for RHPED and the constituent branches as directed. This includes materials hosted on shared drives, iShare, SharePoint Mission Risk Knowledge Center (MRKC), or other data repository system as directed. For MRKC, Power Business Intelligence (BI) shall be used to display development status to the user in accordance with RDB desired layout.
Roles/Responsibilities:

Manage and develop responses to requests for information related to the technical programs and activities
Establish new products, update and maintenance of existing products covering the breadth of all technical programs including Program Management Reviews, Strategic Priorities, presentations, Service Catalog, work instructions, Standard Operating Procedures (SOPs), reports and newsletters
Support hosting information/data management, archiving, and maintenance support includes materials hosted on shared drives, iShare, SharePoint Mission Risk Knowledge Center (MRKC), or other data repositories
Required Skills and Education:

Must be a US Citizen
Must be able to obtain TSA Public Trust Clearance
Must be able to obtain SECRET clearance.
Bachelor's degree or 10+ relevant years of work experience
TSA/DHS experience a plus
Thorough understanding of program/project communication techniques and methods
Strong interpersonal and customer service skills
Strong attention to detail
Expertise in MS Office Suite; focus on MS PowerPoint and Power Business Intelligence (BI)
Security Clearance:

TSA Suitability
SECRET Clearance
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:

Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an Equal Opportunity Employer/Veterans/Disabled.
PLEASE NOTE:
Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.