Tech II IT Support Tech

  • BBSI

  • US - US

  • December 31, 2024

  • Share :

A leading IT company that is leading technology in our industry in. Our client provides Managed Services to businesses in the Tri-Cities area and they are are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks.

Responsibilities

  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email and computer chat
  • Provide customer assistance
  • Document customer interactions
  • Run diagnostics to resolve customer reported issues
  • Install, make changes and repair computer hardware and software
  • Follow-up with customers to ensure issues are resolved
  • Write technical documents on how to or SOPs
  • Network Administration
  • Update/Create scripts
  • Troubleshooting servers
  • Server administration
Qualifications
  • Firm understanding of L2 and L3 networks (VLAN, STP, OSPF)
  • Firm understanding of wireless protocols (802.11, BT, LPWA)
  • Firm understanding of VOIP systems
  • Firm understanding of AD/DS services (AD, GP, and DNS)
  • Firm understanding of MS365 (EntraID, Intune, and Exchange Online)
  • Firm understanding of RMM tools
  • Scripting knowledge (PS, Python, etc.)
  • Knowledge of MDM tools
Certifications
  • Active Industry/Vendor networking certificate


INDPA

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
Contracts Specialist

BBSI


Everything we do at BBSI is in support of business owners. We eliminate organizational complexity and bring predictability to the management of their business. We offer outsourced benefits, HR, risk management, payroll administration, and recruiting to small-and medium-sized businesses. We combine...


Human Resources Consultant

BBSI


Our focus is growth. • Is yours? Barrett Business Services, Inc. • (BBSI) helps business owners focus on their business. • We offer outsourced HR, risk consultation, payroll administration, insurance, and recruiting to small-and medium-sized businesses. • We combine expert knowledge with industry...


Business Development Manager

BBSI


Everything we do at BBSI is in support of our clients and our teams. • With 69 branches across the country, our large footprint and decentralized structure allow us to offer our clients a high-touch, relationship-based experience. • We stand shoulder-to-shoulder with our clients to provide...


Business Development Manager

BBSI


Our focus is growth. • Is yours? • Barrett Business Services, Inc. • (BBSI) helps business owners focus on their business. • We offer outsourced HR, risk consultation, payroll administration, insurance, and recruiting to small-and medium-sized businesses. • We combine expert...


Tech II IT Support Tech

BBSI

  • US - US

  • December 31, 2024


A leading IT company that is leading technology in our industry in. Our client provides Managed Services to businesses in the Tri-Cities area and they are are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to...