Community Resource Coordinator II

You could be the one who changes everything for our 28 million members.
Centene is transforming the health of our communities, one person at a time.
As a diversified, national organization, you'll have access to competitive
benefits including a fresh perspective on workplace flexibility.

_*Qualified applicants must reside in Escambia County in the State of
Florida. This role will require up to 75% local travel to visit our members
and will support Managed Medical Assistance (MMA).*_
• Position Purpose:* Supports community connection activities including
connecting members to community resources to support their care management
journey and provide necessary care resources in a cost-effective manner.
Provides members with known community resources and supports the care team to
identify member community support and provide health education as appropriate.
• Provides support to members to connect them to known community and care resources in a cost- effective manner
• Supports the coordination of community outreach resources available to members and promotes awareness of careservices
• Serves as support for members on community and care resource inquiries and opportunities available to members
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
• Conduct non-clinical general health assessments in order to refer members to appropriate careservices, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization
• Conduct non-medical assessments such as home safety, assessment of the communityenvironment resources, transportation, employment, and others to be able to refer to appropriate careservices, resolve concerns on member's behalf, and gather information for medical providers in staff working within our organization
• Conduct telephonic andor in-person outreach to locate individuals and families in the community who are hard to reach
• May make visits to individual homes andor community organizations
• Working Knowledge of Social Determinants of Health (SDOH) barriers
• Performs other duties as assigned
• Complies with all policies and standards
• EducationExperience:* Requires a High School diploma or GED and requires 1
• 2 years of related experience.
• Sunshine Health Plan:* This role will require up to 75% local travel to
visit our members and will support Managed Medical Assistance (MMA).

Pay Range: $17.17 - $26.97 per hour

Centene offers a comprehensive benefits package including: competitive pay,
health insurance, 401K and stock purchase plans, tuition reimbursement, paid
time off plus holidays, and a flexible approach to work with remote, hybrid,
field or office work schedules. Actual pay will be adjusted based on an
individuals skills, experience, education, and other job-related factors
permitted by law. Total compensation may also include additional forms of
incentives.

Centene is an equal opportunity employer that is committed to diversity, and
values the ways in which we are different. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran
status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in
accordance with the LA County Ordinance and the California Fair Chance Act