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Senior Customer Service Representative

We are seeking experienced professionals to join our team in providing exceptional customer service. In this role, you will be the first point of contact for our customers, addressing billing questions, making policy changes, and offering helpful recommendations. Successful candidates will have a strong ability to foster trust, grow customer satisfaction, and work efficiently in a high-volume call center environment. Emphasis on listening, empathy, and adaptability is key. If you are looking for a career with growth opportunities and competitive benefits, we want to hear from you.

Qualifications & Skills:

  • Proven track record of outstanding customer service
  • Effective communication and empathetic approach
  • Experience in a fast-paced call center environment
  • Quick adaptability to change and openness to feedback
  • Strong computer and multitasking abilities
  • Minimum high school diploma or equivalent

Benefits:

  • Premier Medical, Dental and Vision Insurance with no waiting period
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

The equal employment opportunity policy of the company provides a fair and equal employment opportunity for all associates and job applicants. We hire and promote individuals based on their qualifications for the job to be filled. We also provide reasonable accommodations for qualified individuals with disabilities and maintain a work environment free from discrimination and harassment.

Read the full job description and apply online on the recuiter's web-site

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