Site Reliability Engineer - Senior Level - Remote

Company Overview
Provision IAM is a leading software and services company specializing in Identity and Access Management (IAM) solutions for financial institutions and other regulated industries. Beyond IAM, our digital solutions agency supports a diverse range of clients in financial services, higher education, and other regulated sectors. With over 28 years of experience, we deliver cutting-edge SaaS solutions with a focus on optimizing digital operations and managing identity access. Our team combines technical expertise with creative problem-solving to deliver unmatched service and support to our clients. Join us and be part of a company committed to innovation, integrity, and client success.
Position Overview
We are looking for a

Senior Site Reliability Engineer

to join our DevOps team. This role is a blend of traditional DevOps practices with modern Site Reliability Engineering (SRE) principles, emphasizing automation, reliability, and security. You'll work with leading-edge technology to maintain and enhance our cloud infrastructure, supporting our goal of high performance and reliability for our clients.
Position Type : Full-time
Salary Range : $80,000 - $105,000, commensurate with experience
Benefits :

Health Insurance
Retirement Plan
Paid Time Off (Vacation and other PTO)

Key Responsibilities

Serve as the first responder for system and infrastructure issues
Collaborate daily with development teams to support various software development lifecycles
Communicate directly with clients to provide support and guidance
Assist with security testing and compliance
Participate in pair programming, knowledge sharing, and mentorship
Provide SRE support for internal systems and client contracts
Core Requirements
Technical Skills

Operating Systems : Proficiency with Linux command line, shell environments (bash, zsh, fish), system administration (permissions, RBAC, systems)
Containerization : At least 1 year of experience with Kubernetes or equivalent container orchestration systems
CI/CD : Experience with modern CI/CD platforms (GitLab, GitHub Actions, Argo, or similar)
Version Control : Advanced Git operations (merging, conflict resolution, cherry-picking)
Cloud Platforms : Working knowledge of GCP, AWS, or Azure
Networking : DNS configuration, CIDR notation, firewall management, network diagnostics (curl, nmap)
Soft Skills
Strong work ethic for remote collaboration
Clear written and verbal communication skills
Problem-solving mindset with openness to emerging technologies
Ability to mentor and collaborate effectively with team members
Preferred Experience
Kubernetes administration (manifest creation, operations)
Argo CD, GitLab CI/CD, and runners
Programming experience (Python, JavaScript/TypeScript, Java)
Windows system administration and database operations
Our Technology Stack
Infrastructure & Automation : Kubernetes, GitLab, Argo CD, Terraform/OpenTofu, Ansible, primarily on GCP
Development & Operations : Git, Python, Bash, PowerShell
Security : SAST, DAST, and penetration testing tools
Legal Requirements
Work Authorization : Must be authorized to work in the United States; Provision IAM does not sponsor work visas.
Language Proficiency : Must be highly proficient in written and spoken English.
Employment Eligibility Verification : All persons hired will be required to verify identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.
Provision IAM is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from underrepresented groups.