In this role, you will be responsible for providing service quotes to meet internal business needs as well as outside customer inquiries.
Essential Functions / Responsibilities
Provide accurate estimates for commercial HVAC and refrigeration repair or replacement in a timely manner.
Follow up weekly on outstanding quotes.
Purchase all service materials and enter purchase orders.
Maintain regular communication with dispatch and technicians regarding parts inventory.
Purchase service inventory.
Issue purchase orders.
Provide research for parts and equipment repairs or replacements.
Manage parts returns and credits with vendors.
Manages inventory
Van Swaps
Inventory Price Change
Item Additions
Complete sign off on Propane Assessments for employees.
Competencies
The ability to work efficiently in a fast paced department, where quick turnaround times are critical.
The ability to make decisions and solve problems.
Strong leadership skills and interpersonal skills, as well as strong verbal, written, and computer skills.
Interact with fellow employees and outside parties, vendors, and customers in a cooperative, professional, and positive manner.
A positive attitude and the ability to function effectively in a team-oriented work environment.
Engaged and attentive and with the ability to apply what is learned.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Qualifications
High school diploma or equivalent experience.
Experience in the HVAC Industry.
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