Service Engineer - Service APT

The Dürr Group is one of the world's leading mechanical and plant engineering firms. Products, systems and services offered by Dürr enable highly efficient manufacturing processes in different industries. Business with automobile manufacturers and their suppliers accounts for approximately 60% of Dürr's sales. Other market segments include, for example, the mechanical engineering, chemical and pharmaceutical industries and the woodworking industry. The Dürr Group operates in the market with five divisions:

Paint and Final Assembly Systems: paint shops and final assembly systems for the automotive industry

Application Technology: robot technologies for the automatic application of paint as well as sealants and adhesives Measuring and Process Systems: balancing and cleaning systems as well as testing and filling technology

Clean Technology Systems: exhaust-air purification systems and energy-efficiency technology

Woodworking Machinery and Systems: machinery for the woodworking

We are a growing organization, and we are seeking a Service Engineer to join our Application Technology division. Together, with the momentum of our business vision, we can achieve international success and added innovation in all of the themes which Dürr influences at a global level.

Location:

Southfield, MI
Position Summary:

The Service Engineer primary function is to travel to customer's site to fix malfunctioning equipment. This position involves extensive travel

Essential Functions and Responsibilities

Travel approximately 45% (United States, Mexico, Canada, and Europe) Assist in the upgrade of obsolete control systems (PLC, motion control, graphics)

Fix malfunctioning equipment

Robot path programming

Optimization of paint parameters

Assist in the launch of new equipment

Execute Aftermarket Service projects including system inspections, planned service and repairs and emergency service and repairs.

Write inspection and service reports with a focus on recommended actions and further repairs required to promote further Aftermarket business.

In the case of emergency service, this position requires trouble shooting mechanical, electrical and PLC portions of a complete environmental system and assisting customer in getting the system back online.

Represent Dürr in a professional manner with a focus on customer satisfaction and promoting repeat business.

Exercise independent judgement to determine both how to carry out Field Service Assignments and sometimes to augment Field Service Assignments to best service the customer.

Provide emergency phone support to customers per the schedule of the emergency call log.

Provide commissioning for projects and products

Conduct equipment start-up and debug

Verify hardwired installation

Debug controls hardware and software

Record baseline data

Mark up drawing changes

Project performance and data collection

Produce daily site reports

Provide standby and customer support

Work as part of a team on major projects or individually on smaller projects

Equipment start-up and troubleshooting

System optimization

Trials and production support

Equipment and system performance data collection

Nonessential Functions

Perform other duties as assigned

Qualifications

High School Diploma required

Associates Degree in Technical Field, Military Experience in Systems Maintenance or Union Apprenticeship Program for Electricians preferred

5 or more years of position related experience

Strong foundation in electrical debugging

Working knowledge of PLCs (e.g. Allen Bradley)

Able to read and interpret AutoCAD drawings

Proficient with Microsoft Office: Word, Excel, and PowerPoint

Knowledge of SAP is a plus

Fabrication and toolmaking experience prefered.

Good time management skills

Good organizational skills

Good verbal communication skills

Good technical writing skills

Able to work well independently and in a team environment

Able to technically define problems and propose solutions

Adaptable to change in a learning environment

Willing and able to work overtime, weekends, and holidays when necessary

Physical Demands:

While performing duties of job, incumbent is occasionally required to stand; walk; sit, kneel, crawl; and use hands and arms. Employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by the job include close vision and distance vision. Employee must be able to fly and drive. Employee must be able to climb stairs and ladders, wearing appropriate fall protection as needed. Incumbent is required to work with and near equipment such as industrial fans, pumps, etc. in a manufacturing setting. They must also be able to operate motorized equipment such as a scissor lift or man lift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, marital or veteran status, the presence of a medical condition or disability, height, weight, or any other protected status. We maintain a drug-free work place and perform pre-employment drug and alcohol testing.

Note to all Staffing Agencies: Dürr has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Dürr will not be obligated to pay a referral fee.