Service Advisor

Tom Kadlec Chevrolet is a fun, fast-paced environment that has many growth opportunities! We are looking to hire a full-time Service Advisor to join our team! Candidates will be committed to providing exceptional customer service, with a high level of energy and desire to grow in a team oriented atmosphere.
BENEFITS
A generous pay plan that includes the opportunity for bonuses
Fully vested traditional and/or Roth IRA 401(k) with a company match
Paid time off (PTO) such as sick days and vacation days
Health, dental and vision insurance
Employer paid life insurance
Short-term and long-term disability
24/7 employee assistance programs (up to 10 sessions per year)
Health savings account (HSA) and flexible spending account (FSA)
Financial planning resources
Identity theft protection and legal support
On-going training opportunities
Opportunity for advancement and professional development
RESPONSIBILITIES

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS

Being honest, transparent, a driven team player and owning it
Putting people first
Providing the highest quality environment and products
Must have a valid driver's license
Positive and friendly attitude
Customer Service experience is preferred
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity