Restaurant Operations Manager

Perkins Restaurant and Bakery CyHawk Hospitality
US - South Dakota - Sioux Falls
September 11, 2024
Hospitality

Benefits:

Life/Disability Insurance
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off

CyHawk Hospitality, Inc., franchisee for Perkins American Food Co., is now hiring an Associate Restaurant General Manager. Weekends are required with a 50-hour typical work week. This position will train at one of our locations in the Iowa/Nebraska/South Dakota region, with the intent of moving to one of our locations in this region as a General Manager.

The purpose of the Associate GM is to fast-track into a General Manager to run one of our restaurants in the Iowa/Nebraska/South Dakota region. Willingness to relocation is a must.

Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we're closed on Christmas day.

Annual salary is $62,000 - $67,000 depending on experience, plus bonus.

CyHawk is a growing company that opened our first Perkins in 2007 and recently acquired our 20th and 21st restaurant.

SUMMARY OF POSITION
Manages the operations of assigned restaurant; responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Delivers an exceptional guest experience and provide a great working environment for the staff.

REPORTING RELATIONSHIPS

Reports directly to Regional Manager
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools.

LEADERSHIP ABILITIES

Demonstrates principles actions, uses sound judgment and follow through on commitments.
Anticipates problems and issues and makes timely and sound decisions.
Demonstrates a passion and working knowledge of food, liquor, beer and wine.
Leads by example and maintains a guest first focus.
Sets and shares goals with team, monitors and tracks progress of goals.
Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
Clarifies roles, responsibilities, priorities and expectations.

POSITION ACTIVITIES AND TASKS

Directly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation; directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
Responsible for achieving plan profit levels while ensuring maximum guest satisfaction.
Plans and analyzes unit's manpower, ensuring sufficient development and training of all employees, including management.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications.
Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application.
Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports.
Attends scheduled regional meetings; makes presentations as requested.

SUPERVISION RECEIVED:
Receives direction and training from General Manager and Regional Manager as to the specific procedures and assignments.

Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

Read the full job description and apply online on the recuiter's web-site

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