TL Customer Service

Schaeffler AG
US - South Carolina - Fort Mill
October 25, 2024
Customer Services

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

* Ensures appropriate order fulfillment processes for an assigned customer group or an assigned group of products.

* Establish and optimize standards and processes for Customer Services.

* Plan and prioritize resources and capacity in team.

* Ensure that any SC problems arising during the order processing phase can be solved timely for the customers.

* Identify optimization areas of supply chain and report to accountable management.

Your Qualifications

Basic Qualifications:

* Bachelor's degree

* Working knowledge of office technology

* Computer applications (SAP, Outlook, Excel, etc.)

* Phone etiquette

* Excellent communication skills, both verbal and written

* Time management skills and multi-tasking for working in a fast-paced environment

* Ability to prioritize in a fast-paced environment

* Read reports and ability to use the data in reports for analysis

* External applicants must be authorized to work in the US without employment VISA or other sponsorship

Preferred Qualifications:

* Proficient in SAP

* 2-3 years of customer service / accounts receivable experience in a manufacturing environment

* Previous experience in leadership position

Our Offering

* Hiring Bonus: $1,000 after initial period (external candidate only)

* See all our Benefits on: ***

* Location: Tech Center

* Department: Sales

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

Information on our understanding of leadership can be found here: ***/careers

Your Contact

Schaeffler Group USA Inc.

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Keywords: Supply Chain Management;

Job Type: Team Leader (General)

Job Family: Supply Chain Management

Contract Type: Not Applicable

Schedule: Full-Time

Nearest Major Market: Charlotte

Nearest Secondary Market: South Carolina

Job Segment: Accounts Receivable, Supply Chain, Supply Chain Manager, Fulfillment, Finance, Operations, Customer Service

Read the full job description and apply online on the recuiter's web-site

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