Director Central Business Office

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Position Summary:

The Director of Central Business Office (D-CBO) directs all activities related to both hospital and physician patient accounting. The D-CBO will analyze and design strategies to optimize revenue and manage patient accounts. The D-CBO is responsible for strategic development, compliant operations and operational deployment for all patient financial services activities performed in the Central Business Office including, but not limited to, billing, follow up, denials management, credit balance management and vendor payment management. Recommends and supports ongoing process improvement activities and policy development within the departments and organization. The Director's goal is to provide high quality, customer focused and cost-effective services with the primary objective of maximizing cash flow.

Qualifications:Education:

  • Bachelor's in Accounting, Finance or other closely related field required, or may substitute an additional 5 years of healthcare Central Business Office leadership experience for a total of 15 years.
  • Master's degree preferred.
Experience:
  • Minimum of 10 years of experience within a hospital or physician practice group business office.
  • Knowledge of elementary principles of management preferred.
  • Knowledge of program development and administration preferred.
Licensure/Certification/Registration:

None

Duties & Responsibilities:
  • Monitors aged accounts receivable balances and implements procedures as necessary to maintain good cash flow.
  • Provides ongoing feedback to upstream operations of issues affecting DNFB efficiency and prompt reimbursement
  • Monitors DNFB credit balances and ensures timely resolution and/ or refunds as appropriate to patient and/ or payor.
  • Lead initiatives in identifying, appealing, and proactively reducing denials by payors.
  • Become an internal change agent and champion where areas of opportunity have been identified.
  • Demonstrate leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/ written communication skills.
  • Work effectively and collaboratively with colleagues, physicians, executives and department heads.
  • Effectively utilize strong organizational skills.
  • Proficient understanding and use of technology/PC skills required including Microsoft Outlook, Excel and Word.
  • Regularly exercise independent judgment.

Read the full job description and apply online on the recuiter's web-site

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