Veteran Services Administrative Coordinator

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Veteran Services Administrative CoordinatorJob no: 496614
Work type: Full Time Temp (more than 28 hours, benefits eligible)
Location: Charleston
Categories: Academic Affairs
Salary: 15/HR

The Veteran Student Success Center (VSSC) is accepting applications for a full-time hourly temporary, Veteran Services Administrative Coordinator. Under general supervision of the Associate Director, this position will perform a variety of administrative functions as assigned.

Primary Duties and Responsibilities

  • Counsels veterans and military-connected students on the services and resources available to them across campus and surrounding community.
  • Provides administrative support services, including but not limited to, filing and purging records, processing incoming and outgoing mail, managing the front office.
  • Provide assistance to prospective students and parents with general inquiries about Veteran education benefits via phone, email, or in person.
  • Assist with reporting of student enrollment information at the beginning of each term and reviewing schedule adjustments throughout the semester.
  • Assist with organization of veteran/student-related files, while maintaining maximum confidentiality by adhering to FERPA regulations.
  • Responsible for the daily management of the student lounge including supply ordering and stocking.
  • Ability to interact in an effective and appropriate manner with diverse populations.
  • Perform other job-related duties as assigned.
SKILLS
  • The ability to learn and follow complex procedures and detailed policies is required.
  • Knowledge of and the ability to use computerized management information systems (databases) are required.
  • Considerable data entry work is required. The position requires extended periods of time at a computer station and extensive utilization of information displayed on a computer monitor.
  • High-level problem-solving skills and ability to provide exceptional customer service.
  • Commitment to student development and success.
MINIMUM ACCEPTABLE QUALIFICATIONS
  • Associate's degree or a minimum of two (2) years equivalent work experience related to higher education and/or student services.
  • Understanding of the needs of first time and non-traditional students.
  • Excellent attention to detail.
  • Must be skilled in Microsoft Office, filing system and proper documentation of records.
  • Must be adaptable to performing under moderate to heavy levels of stress imposed by frequent deadlines, peak workloads and student/public contact.
PREFERRED
  • Knowledge of VA educational benefits.
  • Experience working with military service members.
Advertised: 16 Oct 2024 Eastern Daylight Time
Applications close:

Read the full job description and apply online on the recuiter's web-site

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