IT Technician I

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¿Quines somos?Somos la nica empresa de distribucin y venta de autos 100% puertorriquea en la Isla. Distribuimos Acura, Honda y Mazda. Adems, manejamos la red de concesionarios Flagship alrededor de la isla, aadiendo a nuestra oferta marcas como Volkswagen, Chrysler, Ford y autos usados.Nos distinguimos por ser un equipo que trabaja duro y disfruta el trabajo. Ms que todo nos mueve servir a nuestros clientes y las comunidades que nos rodean.

¡Ven y se parte de la empresa lder en la industria, galardonada en 9 ocasiones como uno de los mejores patronos en Puerto Rico! En Bella Group estamos comprometidos con la salud del equipo de trabajo, nuestros clientes y los puertorriqueos. Nuestra fuerza laboral est 100% vacunada contra Covid -19 y contamos con protocolos de seguridad en todas nuestras facilidades.

Atrvete a ser parte del #teambella y juntos continuar #MoviendoAPRDescripcin breve de puesto:

El IT Technician I esresponsable de garantizar el ptimo funcionamiento de los sistemas, equipos yaccesos de Bella Group.

Responsabilidades incluyen pero no se limitan a:

  • Identificar y resolver problemas tcnicos (incluyendo instalaciones, reparaciones, e integridad del sistema) en computadoras y equipos relacionados.
  • Identificar y resolver problemas de software, incluyendo instalacin, modificacin y remocin.
  • Realizar asistencia de primer nivel.
  • Manejar las asistencias tcnicas con suplidores externos.
  • Manejar los controles de accesos y seguridad de las facilidades.
  • Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacin hasta la resolucin del problema o solicitud.
  • Documentar cambios y actualizaciones de los sistemas y/o equipos.
  • Asistir diariamente a los usuarios de la red y sistemas asociados ya sea va telefnica, en persona o remoto.
  • Realizar inventario fsico de equipos tecnolgicos.
  • Mantener un inventario saludable de equipos de repuestos acorde a las necesidades de la empresa.
  • Conocer y mantener el directorio de personal activo de la empresa.
  • Realizar back-ups.
  • Creacin y modificacin del directorio activo y licenciamiento asociado de MS Azure.
  • Mantenimiento de la Integridad de la data de la empresa y sus procesos asociados en MS Sharepoint.
  • Disponibilidad para responder a emergencias operacionales en todo momento.
  • Cualquier otra tarea o funcin necesaria para el buenfuncionamiento del Departamento de IT y la Empresa.
Requisitos mnimos del puesto:
  • Bachillerato en Sistemas de Informacin, Ciencias en Computadoras o campo relacionado.
  • Al menos 3 aos de experiencia en apoyo tcnico de primero o segundo nivel.
  • Licencia de conducir vigente en P.R.
  • Certificacin de Azure.
  • Certificacin de Sharepoint.
  • Mantener confidencialidad de informacin y documentos.
  • Conocimiento avanzado en aplicaciones de la suite de Microsoft.
  • Conocimiento avanzado en Sistemas Operativos Windows y Mac.
  • Poder levantar y mover equipos de hasta 50 libras.
  • Destrezas orientadas al servicio al cliente.
  • Poder trabajar con poca supervisin.
  • Excelente comunicacin escrita y oral en espaol e ingles.
Beneficios: Plan Mdico, Plan Dental, Seguro de Vida, 401k, LTD entre otros.

Bella Group es un patrono con igualdad de oportunidades en el empleo que busca retener y atraer el mejor talento humano basado en sus cualificaciones, mrito y necesidades del negocio. Bella Group no discrimina por raza, color, edad, religin, sexo, origen nacional, discapacidad fsica o mental, orientacin sexual, identidad de gnero, estado civil, condicin de veterano, creencias polticas, condicin social o por ser vctima o percibirse vctima de violencia domstica, agresin sexual o acecho y/o cualquier otra condicin protegida por la Ley.

Read the full job description and apply online on the recuiter's web-site

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