Principal Product Manager - Security Services

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3 rd party vendors and partners. Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Security challenges which can be addressed at scale through Lumen's fabric interconnect platform. Owns the product lifecycle for all assigned offerings in the Security Services portfolio, across growth, nurture and harvest phases.

Location

This is a work from home position anywhere within the US.

The Main Responsibilities

• Contributes to the $170M Security Services business by leading major product programs which drive revenue growth and customer engagement for assigned product lines.

• Leads and manages each assigned Security Services product to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions.

• Strong understanding for different customer segments, to which distribution strategy must be aligned - to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes.

• Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices - act as the general-manager of the assigned Security Services offerings.

• Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications.

• Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Security Services offers to drive profitable growth.

• Prepares and delivers executive level presentations that include Security Services performance and portfolio development asks grounded in financial justification and business cases.

• Monitors metrics for the business imperatives under management and champions development, organizational, and process improvements. Ensure course correction measures are in place when needed.

• Works with open-mindedness and curiosity, aligned to the core 'Lumen8' cultural behaviors: teamwork, trust, transparency, clarity, courage, customer obsession, growth mindset, and allyship

What We Look For in a Candidate

• Versed in the Security Services space, especially for cross-cloud services that are delivered from within a carrier-grade network.

• 5-10+ years in industry relevant role

• Education Level: Bachelor's Degree

• Equivalent industry experience considered as compensating qualifications

• Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling

• Good organizational skills

• Proactive and self-motivated - ability to drive projects and assignments.

• Good written and visual communication skills.

• Negotiation skills and experience managing third-party vendor negotiations/relationships.

• Ability to lead digital transformation of a business line.

• 'Ambidextrous' product manager capable of balancing near-term necessities with long-term vision.

• Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to Understand and distill data into actionable items.

• Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.

• Ability to distill broad concepts and business strategies into structured product management/marketing plans.

• Technical aptitude to understand product dynamics and recommend product enhancements.

Legal Statements

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Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$128,310 - $171,080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$135,060 - $180,080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$141,820 - $189,090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$148,570 - $198,090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335570

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (/jobs. lumen. com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Emp.