Overview:
Reporting directly to the AVP, Site Operations, the Health Center Director is responsible for the delivery and oversight of all patient care services within the the scope of their health clinic(s) and/or specialty services, maintaining broad responsibilities for all medical and non-medical administrative functions and overseeing all aspects of practice operations including financial performance. Work collaboratively with leadership to develop budget and adherence to budget management. Support implementation of new programs and services through resource planning and allocation. Ensure clinic compliance with regulatory standards.
Essential Duties & Responsibilities:
Oversee clinical operations with respect to appointment scheduling, patient flow, and medical records. Responsible for maintaining efficiency through provider scheduling; managing urgent care, and identifying gaps in services.
Strengthen triage program for all medical specialties by identifying needs for training
Maximize use of available staffing resources. Arrange for staff coverage where needed. Work closely with AVP to analyze the delivery of patient care services and to identify strategies to fill identified gaps.
Coordinates staff training, orientation of new staff and retraining to further the professional development of the staff and improvement of patient care delivery.
Supervise nurses, health center assistants, aides, counselors, medical records staff, security, housekeeping front desk staff, including discipline and grievance resolution, performance evaluations, competency reviews as well as on going reviews.
Education / Licensure / Experience:
Bachelor's degree required.
Active RN license with nursing experience preferred.
Master's degree in management or health related field preferred.
Minimum of four years hospital, medical clinic or community health experience plus a minimum of two years supervisory experience required.
PCHC is EOE/M/F/D/V/SO
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