Sr Data Analyst- Consumer Banking

Description

The Senior Data Management Specialist is adept at working with business and systems partners to turn project requirements into technical specifications to build custom-formatted, fit-for-purpose reports, data sets, data services and data interfaces. The candidate applies a strong knowledge of life-cycle data generation to be able to outline critical information, analyze business procedures, and recommend specific types of data than can be used to improve them.

Primary responsibilities include:

• Using stakeholder knowledge and other available resources to research, to facilitate discovery, and to analyze and evaluate options for data solutions. Provide recommendations to team and project leads.

• Produce consistent, accurate and complete data requirements and definitions for complex projects.

• Develop current state process maps and identify digitization opportunities with data, analytics and Master data management solutions

• Work with business users and others to understand their business functions and processes in order to help them define business intelligence, analytic and reporting requirements. Assist in crafting data and metadata requirements for systems that are complete and unambiguous.

• Use statistical methods to analyze data and generate useful data sets and reports.

• Work with management team and other leads to prioritize needs for business segments.

• Identify and recommend new, innovative ways to streamline data-centric processes.

• Use data to create models that depict trends in the customer base or the consumer population, or within a specified segment or business processing area.

• Work with departmental managers and business stake holders to outline data needs for analytical, reporting and data integration projects.

• Define and manage test data sets for integration testing, problem analysis, business and technical analysis.

• Work with a team of Data management specialists and Data Engineers to deliver Consumer Data solutions for business lines including acquiring vendor data, denormalization of data, and providing self service capabilities

• Work with Technology teams across the bank to automate processes including feeds and processes sent to our vendors

• Act as a Data Product Owner in defining specifications and delivery of Data Products within the bank

Qualifications:

Required Skills/Experience:

• Solid understanding of consumer banking/financial products and business processes

• Experience doing data discovery and analysis work with one or more commonly-used business intelligence tools, such as Tableau, SAS, Oracle, Microsoft, etc.

• Experience working with various operating systems (Windows, Unix/Linux) and database management systems (Redshift, Oracle, MS-SQL, etc).

• Ability to collaborate effectively, take initiative and work as part of a team

• Building data solutions in a cloud environment, AWS preferred.

• Strong attention to detail

• Lead a team to deliver end to end Data Solutions for multiple business lines

Desirable Skills/Experience:

• Data exploration experience using both SQL and not-only-SQL tools and techniques.

• Data design or data management experience is a plus.

• Experience with Agile process is preferred

• Experience in the financial services industry, especially banking

• Experience in Collections and Recoveries Data in Banking

• Experience in Data Product Ownership

Educational, Certifications and/or Other Professional Credentials:

Required:

• Either 5+ years of experience as described above + a Bachelor's Degree in Mathematics, Statistics or CS

Or 3+ years of experience as described above + a Master's Degree or better Mathematics, Statistics or CS

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/28/2025