Resident Care Assistant / Per Diem Susan Bailis Assisted Living

Job Title: Resident Care Assistant
Location: Susan Bailis Assisted Living Boston, MA
Hours: Per Diem
Job Summary:
The per-diem RCA performs the resident services tasks as assigned by the Resident Care Director. Our services are a prime focus for our Resident Care Department. This position provides service and care to each resident in a timely efficient manner. Maintain high resident and family satisfaction, meet high expectations, and ensure that HallKeen Assisted Living services are implemented in a service/customer focused manner. Must work at least twice a month.
Free parking available!
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
Provide activities of daily living assistance to the residents as directed from each Resident's Service Plan.
Provides medication reminders according to state regulations. (NOT TO ADMINISTER)
Understand and comply with all Resident Rights.
Work well with seniors showing understanding and patience.
Prioritize tasks to ensure optimum services to residents as requests and needs change.
Inform supervisor of changes in a resident's condition and needs. Document these observations thoroughly and communicates any changes to other staff.
Provides personal services for residents in a professional and efficient manner.
Assist relatives, visitor and guests as needed.
Maintain a positive and professional environment and project a calm and competent image.
Adhere to all OSHA regulations and safety procedures when bending, lifting, and using equipment.
Maintain assisted living area to be clean and odor free.
Respond to resident needs and requests.
Promote a positive work environment that emphasizes teamwork.
Ability to be flexible.
Immediately report any personal accident or work-related injury.
Ensure efficient use of company supplies, materials, tools, and resources.
Demonstrate attention to detail and possess an acute sense of responsibility.
Demonstrate an ability to relate to and perform job functions for the elderly in a positive and efficient manner.
Demonstrate a consistent ability to coordinate multiple tasks. Has a positive attitude and work well under pressure.
Maintain high level of confidentiality regarding residents, staff, and community.
Work assigned hours on a daily/weekly basis. Observes regular, punctual attendance.
Be available for on-call emergency situations.
Take steps to minimize energy usage on a consistent basis.
Special projects/assignments as delegated by Resident Care Director.
Responsibilities may occasionally include housekeeping and dining room duties.
May perform other duties as assigned.
Demonstrates flexibility and willingness to help other staff whenever necessary.
Minimum Qualifications:

Must have current certification within the state as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program and can provide proof of same.
High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
Must successfully complete Self -Administered Medication Management Training and yearly retrainings.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Able to work various schedules and shifts as needed.
Required Behavior:

Appearance is neat, clean, and according to dress code.
Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
Able to clearly present information through the spoken word; read and interpret complex information; talk with residents, family members and customers; listen well.
Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
Able to work cooperatively with a group of people to achieve goals and objectives.
Able to be tactful; maintain confidences and foster an ethical work environment. Give proper credit to others and handle all situations honestly.
Able to keep an open mind and change opinions on the basis of new information; performs a variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.
Physical Demands:

Physically able to move at least 50 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Physically able to stand for long periods of time.