Quality Assurance Coordinator

Overview:

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.
For more information about a career with us, please watch the video below:
Career in Blood video
Responsibilities:
This role provides administrative and technical support for key regulated and quality-related activities of the blood center.
Supervision Exercised: This position does not supervise staff.
Supervision of Positions: Under general supervision of QRA Manager or Director level staff.
Primary Duties, Responsibilites or Activities of the job:
Monitor and track quality event reports in the eQMS and communicate with operations and quality staff as needed to ensure timely completion.
Prepare and send customer notifications as assigned and confirm that responses are received and recorded. Maintain records of correspondence.
Compile Quality Indicator data and verify data are accurate and complete.
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Gather quality indicator data from operational departments for inclusion in reports and presentations as needed.
Maintain databases, perform data entry, and verify data entry of others to support the Department.
Participate in validation or quality projects as directed.
Develop and maintain simple statistical reports and spreadsheets.
Assist with document and records management activities, as assigned.
Assist in tracking and reporting on compliance training activities.
Other Secondary Functions:
Serve as a Records Coordinator, preparing paper records for archiving and submitting requests to the Records Center.
Support Quality Staff in maintaining the eQMS application.
Provide general administrative support such as timekeeping, submitting and receiving purchase orders, filing, routing documents for signature, and scheduling meetings.
Any related duties as assigned.
Qualifications:
Education:
High School Diploma

Related Experience Minimum two years experience providing administrative or technical support in a healthcare or biologics manufacturing environment.
Any combination of education, training and experience that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.
Experience: 3 years administrative support or office management in a healthcare environment (preferred)
Knowledge:
Working knowledge of current business productivity software applications.
Familiar with basic healthcare terminology.
Skill
Strong organizational and time management skills.
Attention to detail
Accurate typing and data entry skills
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
Abilities:
Ability to communicate effectively, both verbally and in writing.
Ability to work with a team in a fast paced, ever-changing environment
Maintain professional ethics.
SCHEDULE:

8:00am-4:30pm or 8:30am-5:00pm
The hiring range for the Research Coordinator is $24.70-28.00 per hour.
Offers made to an individual candidate will depend on a variety of factors, including experience, skills, and job-related education.