Data Operations Analyst

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We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better - and how you can play your part in our world-class team?

Key Accountabilities and challenges
• Ensure the accurate and timely delivery of addition, change and de-activation of master data records in accordance with SLAs. Types of records include but not limited to customer master, material master, vendor master and finance master
• Ensure data input is consistent with the data standards and meets the required levels of completeness
• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
• Work to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed
• Ensure that all supplier research and searches are completed and clearly documented
• Execute telephone calls to representatives in a variety of organizations across the globe and at all levels of seniority
• Complete follow up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case
• Be proactive in resolving any operational issues or delays with the case, liaising with business partners, vendors and internal GBS teams
• Participate actively in process improvements on vendors/customer call back processes including innovations through digitalisation and process improvements.
• Identify and implement process and solution requirements for the master data management process Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback
• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end-to-end process
• Help manage a shared mailbox and tracker
• Perform other admin related tasks in the call backs space
• Perform other data operations-related activities as required
• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle

Essential Education & Experience
• Bachelor's Degree in Management, Business, Finance, Accounting, or related field
• Minimum of 3 - 4 years of experience managing a client-service oriented function with experience in
Procurement / Supply chain or Finance field experience
• Sound experience in SAP and MDG is preferred
• Previous experience in data structures or data management/administration.
• Experience of working cross culturally and in an international environment
• Ability to communicate and influence across different levels in the organisation
• Engaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment
• Shared service center experience.

Travel Requirement

Relocation Assistance:

Remote Type:

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.