Vendor Supervisor
The Vendor Supervisor will report to the National Services Manager for Anywhere Integrated Services National Operations Center. This role will be responsible to facilitate and maintain relationships between National Operations and vendors/partners. Along with negotiating contracts, creating standards for the vendors, and finding the best available vendors to support our operations.
Job responsibilities:
Ensures successful national vendor management implementations including workflow process development, performance metric development and maintenance, operational issue management resolution for ongoing relationships, planned initiatives to achieve cost savings for direct operations or national centralization initiatives.
Establish and maintain national agreements including SOWs and MSAs and national BPO with a responsibility to track, measure, report and evaluate vendor performance for assigned implementations.
Support existing vendor and SOW updates and provide training to local teams to ensure compliance and standardization.
Negotiating product pricing and contracts
Ensure company requirements for due diligence and risk assessment monitoring are being accomplished.
Troubleshoot vendor problems.
Collaborate with IT to assure vendor partners are effectively managed and maintained access to our systems.
Support to explore expansion across new business lines.
Qualifications
Prior experience managing the vendor lifecycle for multiple vendor partners preferred.
Experience in a high-volume sales or process heavy service operations environment (call center, fulfillment, logistics, etc.) or industry/domain experience (mortgage, real estate, brokerage)
Strong communication skills
Experience driving measurable improvements in service levels and delivering cost optimization initiatives.
Excellent time management and organizational skills
Strong analytical and negotiation skills
Good research skills
Basic computer skills
Ability to multitask and attention to detail
Quick decision making and problem-solving skills
Our Title Group is a leading full-service title and settlement services company, serving real estate companies, corporations, and financial institutions in support of residential and commercial real estate transactions. Headquartered in Mount Laurel, NJ, the Title Group is a nationally managed family of companies operating as a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (/anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (***/) , Century 21® (***/) , Coldwell Banker® (***/) , Coldwell Banker Commercial® (***/) , Corcoran® (***/) , ERA® (***/) , and Sotheby's International Realty® (***/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success - for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move. We pursue talent - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity - respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base - through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company's diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (***/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .
You'll find our commitment to diversity reflected in our achievements:
Recognized as one of the World's Most Ethical Companies since 2011.
Anywhere has also been designated a Great Place to Work since 2019.
Recognized by Fortune as one of America's Most Innovative Companies.
Honored by Forbes as one of the World's Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what's next. We hope you'll join us.
EEO Statement: EOE including disability/veteran
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