Suites Supervisor - Moda Center

Compass Group USA
US - Oregon - Portland
October 24, 2024
Management

Levy Sector

Position Title: [[title]]

Pay Range: $22.00 to $26.00

A LITTLE ABOUT US

Levy is proud to be the Food, Beverage, and Retail partner for the Rose Quarter: Home of the Portland Trail Blazers!

Diversity of thought and inclusion for all is what drives our success - we invite you to start your Levy journey with us today! We are looking for friendly & energetic individuals who are ready to create memorable moments as a Suites Supervisor.

Join our team to be a part of the exciting 2024-2025 NBA season! We at Levy are partnering with the Rose Quarter to create a shared vision of elevated and inclusive hospitality that proudly embodies Portland's unique food story

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THE PERFECT MATCH

We might be a great match if the below applies to you -

* Friendly & energetic individual ready to create memorable moments

* Comfortable operating in a loud, high-volume atmosphere

* Work both independently and with a team; has strong leadership skills to manage and motivate staff (lead by example ?)

* Organized individual with the ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously without compromising quality

* Accuracy in handling data entry and correspondence with high attention to detail

* Strong written and verbal communication skills for interacting with suite guests, staff, partnering departments, and management

* Competency in Microsoft Office Suite

* Familiarity with electronic equipment, such as Point-of-Sale systems

* Ability to adapt and learn new technology/programs

* Experience in fine dining or a high-volume environment, providing a high level of support and service to both guests and staff required

* Supervisory experience in high-end food & beverage environment preferred

* Maintain excellent attendance and able to work evening/weekend events as scheduled

* Enjoy free food (we'll feed you during every event shift)

A DAY IN THE LIFE

While no two events are quite the same, here's what you can expect as a Suites Supervisor -

* Ensure all suites are properly set before guests arrive

* Review guest orders and other production needs to oversee and manage daily functions

* Supervise suites staff to ensure all systems and tools are being used correctly

* Visit guest service areas to assess satisfaction levels

* Handle any issues that may arise among staff or guests calmly and professionally

* Maintain in-depth knowledge of complete menu and products on hand during event

* Assist the Premium Department with administrative work including client invoices and monthly inventory

* Assist the Premium Department with creating staff schedules in compliance with Oregon labor laws

* Ensure compliance with OLCC alcohol service standards

* Maintain cleanliness of service areas and restaurants in compliance with all sanitation and safety requirements

* Ensure compliance with Levy standards, policies, and procedures

* Pivot between tasks in a dynamic environment (never a dull moment!)

* Perform any other duties as assigned

Authentic Levy

Authentic Levy is the phrase that describes the power and uniqueness of Levy's Vision, Mission, and Family Values in action. Our Family Values are Inclusive, Passionate, Nice, and Innovative and we want to make sure we are clear on a few basics that we expect -

* Treat all guests and team members fairly without regard to race, gender identity, national origin, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law

* Excellent communication to interact with team members and guests

* Guest satisfaction-oriented (remember, you're a part of their experience!)

* Be nice - we know the best work is done by the nicest people

WHAT'S IN IT FOR YOU

* Stay Bonus! Receive an additional $1.00 per hour worked during the Blazer Season!!

* Free Meal Every Shift (yes, it's actually free!)

* 50% Off Monthly TriMet Passes

* Referral Bonus $$

* Merch & Ticket Discounts (ooh, swag)

* Paid Sick Leave

* Fun Environment (live background music? Heck yeah)

* Opportunities for Growth

Applicant must be 18+ years due to alcohol and other service requirements. All offers of employment with Levy at the Rose Quarter are contingent upon clear results of a background check.

Levy is an equal opportunity employer. At Levy, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Read the full job description and apply online on the recuiter's web-site

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