Are you ready to bring your amazing self to work?
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Summary
As a Retail Sales & Recovery Colleague the Macy's shopper is your highest priority. You will play a crucial role in maintaining the overall appearance and cleanliness of our sales floor. You will ensure merchandise, fitting rooms, and the store are well-organized, tidy, and visually appealing to create a positive shopping experience for our customers. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area
We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.
What we can offer you
• An inclusive, challenging, and refreshingly fun work environment
• Generous employee discount at Macy's and Bloomingdale's, on top of other offers and discounts
• Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday!
• Employee Assistance Program (mental health and financial literacy resources)
• Potential for year-round employment opportunities
What you will do
• Customer Service: Greet and connect with all customers in a friendly and genuine manner. Assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessary; Demonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems and use knowledge to help customers find what they need and suggest additional items.
• Sales Support: Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
• Merchandise Organization: Maintain department recovery standards on the selling floor and in fitting rooms.
Who you are
• Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.
Essential Physical Requirements
• Prolonged periods of standing/walking around the store or department.
• Frequent use of computers, handheld electronic equipment and cash registers.
• Reach with hands and arms, use hands to press, handle, and feel.
• Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl.
• Requires close vision, color vision, and ability to adjust focus.
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy and ideas to the Macy's team - Apply Today!
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