Deal Desk Analyst

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Our client, a leading global provider of cloud-based software solutions, is seeking a Deal Desk Analyst for a 6+ month contract role, with potential to convert for top performers.
This position is fully remote but the candidate must be located in the mountain or pacific time zones.

Responsibilities:

  • Provide on-boarding and refresh training on internal processes and systems to Sales team members in your segment.
  • Assist segment team members in ongoing maintenance and update of critical client and opportunity data.
  • Become expert in contracts and entitlements system and processes.
    Provide guidance to sales team on account & contract complexity and Deal Standards for all active opportunities.
  • Ensure on-going tracking of all deal elements that may have revenue recognition implications.
    Act as segment representative to Contracts and Revenue teams to ensure on-going visibility.
  • Assist segment sales team in the creation and maintenance of their Deals in CRM.
    Act as resource to request new agreements from Contracts.
    Play a client advocacy role by collaborating with Contracts to resolve questions/issues and ensure expeditious processing of new requests.
  • Assist segment team in deal execution by coordinating internal stakeholders to discuss, review, or approve non-standard deals as needed.
  • Upon order execution, ensure accurate Closed Won' booking of transactions in CRM.
  • Establish on-going data audits to continuously validate critical system information on clients and transactions.
  • Assist in a wide range of support tasks, utilizing strong organizational and analytical skills, under the supervision of CRM, Contract and Legal Operations leaders
  • Contribute as a team player to help maximize the value of the CRM team as an effective, respected, and valued resource within the company

Requirements:

  • 3+ years in Contract or Sales Operations or Deal Desk role in a SaaS company
  • Demonstrated attention to detail, ability to prioritize and manage time, and to successfully complete challenging projects
  • Proficient in MS Excel
  • Strong report creation skills
  • Proven experience providing excellent operational support to client-facing organizations.
  • Strong financial and business acumen with a client service mentality
  • Strong analytical skills.
    Ability to collect and analyze input from multiple sources
  • Strong time management skills; ability to multi-task and prioritize
  • Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal and external colleagues and customers
  • Self-starter, reliable, honest and a proven team player
  • Resourceful problem solver, driven by results and comfortable working in a dynamic environment

Pay Rate- $44.00-$48.00/hour

Read the full job description and apply online on the recuiter's web-site

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