Hotel:
Portland Embassy SuitesBanquet CaptainFull timeEmbassy Suites Portland Airport - located on Airport Way
Named one of the TOP PLACES to Work in Oregon in both 2023 & 2022 by The Oregonian
Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family
Full Time Position - Must have Weekend Availability - Mix of Am & PM Shifts
*This is a non-tipped hourly rate position with a pay range of $20. 00-$23. 00 per hour*
The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by
planning and implementing the serving details for the event.
Work Performed:
The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:
Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;
Confirm the table complements (salt, pepper, sugar, breadbaskets, etc. ) have been properly cleaned and filled;
Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;
Ensures the servers are ready to serve the meal when its prepared;
Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;
Maintain communication with the guest contact person for guest needs;
Set-up, operate and dismantle audio-visual equipment;
Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;
Able to perform job of Banquet Associate and Banquet Bartender;
Able to understand departmental forecasting to ensure appropriate staffing levels;
Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;
Ensures service standards are being followed and takes corrective action when they are not;
Guide, direct, and motivate banquet staff;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Previous customer service experience
Six months of banquet food service experience
Preferred Prior Experience:
Prior leadership experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Oregon Food Handlers Food Safety certificate or complete training during initial 30 days.
OLCC Alcohol certification or complete training during initial 30 days.
Physical:
Ability to lift, pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Other:
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