Manager, Contract Administration

DLL
US - Pennsylvania - Wayne
November 11, 2024

Manager, Contract Administration

As a Manager, Contract Administration, US Operations you will be responsible for leading Booking & Funding activities across multiple teams with a team size of about 10-15 members. Your team will work collaboratively within the department on the receipt, review, activation, funding and record retention/imaging of all transactions for our Retail line(s) of business. The goal of the team is to meet customer expectations in accuracy and timely processing of retail transactions. This role reports to the Director, Contract Administration.

Find out more here about how you can unleash your full potential at DLL!

All members enjoy

Two working days per year volunteering for a local charity.
Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
Check this link to an overview of all benefits in your region.

Day to Day

Documentation Review & Execution:
- Oversee members in the review of lease to ensure legal enforceability and adherence to company policies.
- Ensure the company's security interests in the equipment have been established.
- Authorize execution of contract activations and documentation within designated authority.
Transaction Processing:
- Oversee the team's processing of transactions into the appropriate systems for activation, funding, tracking, record retention/imaging and invoicing purposes.
- Ensure the information entered complies with program requirements, company policies, and pricing and profitability parameters.
- Provide authorization to documentation, activation and process exceptions for transactions that are above funding limits within the team.
Transaction Audits:
- Oversee the team's processing of transactions into the appropriate systems for activation, funding, tracking, record retention/imaging and invoicing purposes. Ensure the information entered complies with program requirements, company policies, and pricing and profitability parameters.
- Provide authorization to documentation, activation and process exceptions for transactions that are above funding limits within the team.
Problem Solving:
- Interface cross-functionally with areas such as Sales, Sales Support, Credit Legal and Operations to resolve pre- and post-booking transactional, customer, and partner issues.
Transformation & Process Improvement:
- Contribute to Operational efficiencies by identifying opportunities for process improvement and automation, leverage data to offer ideas, and lead or participate in projects to develop and implement solutions.
- Along with your peers, own the ongoing policy and procedure review and development, ensuring all documented policies, procedures or process guidelines are up to date in adherence to company requirements.
Member Development:
- Coach, develop and mentor members within your respective team.
- Develop retention and succession plans for your team.
- Encourage team members to seek and participate in training opportunities to enhance their skillset and value to the organization.
Time Management:
- Develop cross-training plans for your members to ensure the team is adequately skilled to manage various levels of business and complexity across GBUs during peak times of the year.
- Manage overtime spend for the team within budget guidelines.

Essentials

Bachelor's Degree or equivalent professional experience
Experience in complex leasing/financial services transactions, title administration activities, and UCC's
Experience within Technology and/or Office Equipment preferred
Demonstrated ability to coach/lead people and manage performance
Strong interpersonal skills and extremely resourceful
Excellent communication skills
Comfortable in a fast-paced environment, with cross-functional stakeholders at different levels
Customer-Centric mindset
Ability to identify and solve problems efficiently and effectively and coach your members to do the same.
Ability to motivate, monitor and mentor your members to thrive under pressure, while exercising good judgment and willingness to make decisions.
Ability to work cross-functionally with managers across teams and influence decisions outside of traditional span of control.

Choose Wellbeing

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

Connection - Build meaningful connections with other DLL members
Health - Manage mental, emotional and physical health
Finance - Provide learning opportunities to help members achieve personal financial health
Lifestyle - Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind: Partnering for a better world. Good to Know

Desired Primary Work Location: Wayne, PA/ Des Moines, IA

Applicable Pay Range

$86,029-$129,044

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially.

Read the full job description and apply online on the recuiter's web-site

Manager, Contract Administration

Manager, Contract Administration

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