Housekeeping Floor Supervisor - Park MGM

MGM Resorts International
US - Pennsylvania - Pottsville
January 12, 2025
Hospitality

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Housekeeping Floor Supervisor at Park MGM to oversee the day-to-day operations of assigned floors to ensure the overall cleanliness of property rooms. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

THE DAY-TO-DAY:

Supervises GRA's, Housepersons, assigned floors and ensures all rooms and hallways are cleaned to Company standards
Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements
Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to Company and Housekeeping policies and procedures
Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA's) are conforming to the sanitation requirements of health laws and standards set by the Company
Maintains records including repairs needed, lost and found items, and quality of work completed by employees
Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards
Submits required number of hallway evaluations to the Assistant Housekeeping Manager
Reports all work orders to status and any follow required
Utilizes proper procedures for entering/cleaning a guest room
Resolves guest complaints in a timely manner
Completes daily worksheets, reports accurately and in a timely manner
Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift
Assist in projects assigned by the Asst Housekeeping Manager
Meet productivity standards for your position ensuring each GRA completes the amount of credits required

THE IDEAL CANDIDATE:

2+ Years of Prior Relevant Experience in the Housekeeping department.
High School Diploma, GED or equivalent.
Knowledge with Housekeeping Software including HotSOS, Amadeus, Opera, and Microsoft Office.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off-shift.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!

Read the full job description and apply online on the recuiter's web-site

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