Oncology Account Manager- Remote

Leukemia & Transplant Oncology Account Manager

The Leukemia & Transplant Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives.

This position reports directly to the Regional Sales Manager.

Key Skills:

​Strategic Account Management:

1- Customer Understanding

• Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends

• Demonstrate a thorough understanding of:

  • Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care

  • External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan

• Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account

• Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs

• Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance

• Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles

2- Strategic Planning:

• Keep the needs and expectations of the customer/patients at the forefront of all that we do

• Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer

• Develop tailored strategies and tactics to address the unique needs and challenges of each customer

• Determine the resources required to execute the strategic account plan effectively

• Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs

• Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers

• Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives

• Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives

• Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed

• Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving

• Teamwork & Collaboration:

  • Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement

  • Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests

  • Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs

  • Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact

  • Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams tactical objectives

  • Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues

• Selling Effectiveness:

  • Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers

  • Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account

  • Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition

  • Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans

  • Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory

• Product and Scientific Knowledge:

  • Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant

  • Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states

  • Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidel.