Impact Director

Application Instructions

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Number of Positions: 1

Work Location: Hybrid On-Site/Remote

Position Overview
Position Overview
Compensation for this position is in the $70,000 - $75,000 range.
The anticipated start for this position is October/November 2024.
This is a year-round, hybrid position. Impact Directors are required to work a minimum of 3 days per week in-person, including visiting the schoolhouse or working from the office. ID school visits will occur 2-3 days a week

City Year Philadelphia seeks an Impact Director who is responsible for the overall management of three to five Impact Managers and school partnerships with up to fifty committed, idealistic Student Success Coaches (SSCs, also known as AmeriCorps Members/ACMs). Reporting to the Managing Director, Impact (MDI), the Impact Director (ID) is responsible for collaborating with director-level colleagues in the Impact Department and across City Year Philadelphia. The Impact Director guides and supports partnerships and vision, while creating successful environments to bolster measurable impact.

The ID will work closely with the Impact Director team to train, implement, and evaluate outcomes of the strategic plan and student data, while ensuring that AmeriCorps, City Year, and District goals are met. The ID will also ensure the fidelity of Whole School, Whole Child (WSWC) model implementation. Additionally, the ID will be responsible for strategically identifying, building, resourcing, and cultivating key stakeholder relationships to drive success of the Impact Department and City Year Philadelphia. The ID will also serve on the site Senior Leadership Team, helping to drive and support site-wide initiatives and projects.

What You'll DoImpact Manager (IM) Supervision and Student Success Coach (SSC) Support - 45%

• Develop, manage, and coach a team of 5-7 Impact Managers through daily contact, school visits, weekly check-ins, goal-setting and planning, performance reviews, and professional development opportunities
  

• Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines
  

• Support Impact Managers in managing SSCs and in ensuring compliance with all AmeriCorps standards and policies
  

• Build a collaborative team among Impact Managers and school team portfolio through "village meetings" and initiatives, facilitate sharing of best practices across teams
  

• Manage and lead the Senior Impact Managers' learning track, interview process, ongoing operations and professional development planning
  

• Partner with the Managing Director, Impact (MDI) and Impact Director Team (IDT) to ensure execution and compliance with all AmeriCorps and City Year requirements, policies, and audits
  

• Collaborate with Impact Director Team (IDT) to establish a training vision and execution plan, providing support for SSC trainings as needed
  

• Coach Impact Managers and SSCs through team management, accountability, and standards issues, including disciplinary actions
  

• Develop and manage the late night, extra hours process for SSCs to earn extra hours towards successful completion of the service year
  

• Oversee the delivery and monitoring of City Year Philadelphia's school-based service to ensure that annual impact, partnership, and safety goals are met and all activities comply with organizational standards and best practices
  

• Oversee and support IMs' review of SSC weekly hours report, tracking SSCs hours and days off to ensure compliance and on-track service hours completion
  

• Create sustainable systems to execute strong Afterschool Program (ASP) programming
  

• Facilitate ASP training and content enhancement for Impact Managers
  

• Ensure high safety standards for all in-school, after-school, and out-of-school activities where City Year is the lead partner, or where City Year is working in partnership with the schools, district, or other community partners
  

• Engage external facilitators and organizations to support ASP as needed
  

• Track, assess, and create action plans with Impact Managers on data-informed deliverables, school team progress, and general service impact
  

• Work with Impact Managers to coach SSCs on and ensure the quality of their daily service
  

• Regularly observe classroom and after-school programming
  

• Collaborate with the Analytics Director to ensure timely entry of all data, address inaccuracies, and track task completion
  

• Work with the Instructional Coaches to regularly observe and provide feedback around classroom and out-of-school activities; partner with Instructional Coaches and Impact Managers to identify strategies for SSC coaching and development
  

• Directly manage all school partner relationships within the school portfolio, including implementing new partnerships and renewing agreements
  

• Foster strategic relationships at the school, district, and community levels to promote the long-term sustainability of the site
  

• Support Impact Managers in building strong relationships with school site stakeholders; serve as supervisory contact with principals and school liaisons
  

• In partnership with the MDI, identify barriers to service implementation at the school and district levels, and support in brainstorming and implementing solutions
  

• Manage and build relationships with a variety of stakeholders and partners, including school leaders, department leaders (particularly Assistant Superintendents and their staff), and staff at other community organizations.
  

• Annually recommit all existing City Year Philadelphia school partners who meet Conditions for Success thresholds and secure additional City Year partners (as appropriate)
  

• Support and oversee the SSC Exit Process managed by the MDI and People Team, intervene during any City Year Philadelphia and/or school crisis
  
  

• Engage in structured discussion and training on diversity, belonging, inclusion, and equity aimed at developing stronger cultural competency, both individually and collectively as a site
  

• Support the planning and execution of strategic initiatives that are critical to the success of the Impact Department and/or site
  

• Participate as a member of the Site Leadership Team and Impact Director Team, providing strategic insight into site priorities
  

• Participate as a member of the City Year national Impact network, managing selected network initiatives as needed, i.